The shipment arrived on time. The chair arrived in about 6 pieces but wasn't difficult to assemble. But if you are someone who isn't handy you might want to pay more for a different chair that comes fully assembled. Obviously the need for assembly is what saves you money. The chair is comfortable and looks nice. I know from experience that bonded leather has a limited shelf life so I'll be happy to get about 5 years out of this chair.
I don't expect this chair to last more than a year. Very nice looking. Once I had it assembled I sat in it and felt all of the connections flex. I'm 5'11" and 175lbs I've never had a manager chair flex like this; certainly isn't worth full price on this definitely get it on sale. My previous chair (different model from a different store) has held on for 3-4 years and still felt strong only problem was the cushion had finally compressed and the PU leather was flaking off faster than I could sweep it up. I expect to see the same happen here by May 2021.
We had many office chairs and had to supplement with gel cushions due ours 8-10 hours long day sitting attending calls. With this chair we no longer need the extra cushion and still feel comfortable