I am quite happy with the quality and comfort though it was a struggle to get all the parts. The box arrived with a hole in it and some screws fell out I reached out to the supplier good service however it took 12 days before I got the missing parts. To my surprise the screw bag was also broken but this time it was inside of a sealed package.
Easy to assemble and has worked out just fine for the hours I put in working from home full time. The price was right but I snagged it during a big chair sale. At full price I would comparison shop if I were you.
I probably would have bought the black in this chair had it been available. But am glad it wasn't as the gray and white matches my sewing room better with its taupe walls and white tables and woodwork. Comfort is great. I'm sure it's not as sturdy as my office chair but it also cost just $99 compared to $500+. A great value and cute to boot!