The packaging was great easy for me to figure out ( for an old lady!) The chair is good for my sewing hobby. My only comment is to suggest a way to get the casters on. I could not push them in. At a suggestion I turned the base over and used a covered hammer to get the caster into the slot.
I was considering chairs up to $400 and after a lot of research decided to give this one a try. So happy I did. It looks great aesthetically it is extremely comfortable and I love the mesh back and adjustability.