The pc worked great out of the box. The SSD drive was fast and performed well. But after I installed security software, photo software, and an email client, it started to occasionally hesitate for several seconds, then long enough to exit the application and start over. Most of the issues were hidden settings in the new operating system. The included keyboard was 1/2 inch narrower than standard keyboards and I as an experienced user, had difficulty avoiding two keys in one stroke Finally one day I turned it on and got the blue screen of death. I returned it for another, which I'm still waiting for.
My fault, but I didn't think a full-size desktop wouldn't have the ability to add an additional internal hard drive....or anything other than more RAM. Turns a good-looking PC into a disappointment for me.
More and more features are being removed from the computer. No longer can I attached a VGA monitor and there is not a port for flash drives to download pictures. I do not use the Cloud.