Customer reviews from hp.com
HP - Pavilion Desktop AMD Ryzen 3, 8 GB; 1 TB HDD ; 256 GB SSD Windows 11 Home - Natural Silver
Average customer rating
4.3
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
197
4 Stars
53
3 Stars
30
2 Stars
13
1 Star
18
78%of customers recommend this product.
(
60 out of
77)
Customer Reviews for HP - Pavilion Desktop AMD Ryzen 3, 8 GB; 1 TB HDD ; 256 GB SSD Windows 11 Home - Natural Silver
Posted by: nothappyx
from west coast
Verified Purchase:Yes
instructions were missing, but more importantly NO description of ports nor anything more than what was in the ad I replied to..
The keyboard is JUNK, I hope the computer is half as good as my 11 year old (& still working) Pavilion. I am hoping to find documents for this
The keyboard is JUNK, I hope the computer is half as good as my 11 year old (& still working) Pavilion. I am hoping to find documents for this
No, I would not recommend this to a friend.
Features
1
Performance
3
Response from hp.comBy Alexis, HP Care, November 12, 2021
Hello there,
I'm sorry to hear that you've had a disappointing experience thus far. We appreciate your loyalty to the HP brand over the last several years and can assure you that we always aim to make our customers happy with our products. That said, I have some suggestions which I believe will provide some solutions for you.
Regarding instructions, you can find a manual for your computer by entering the serial number, product number or product name at this link: https://support.hp.com/us-en
I'm not sure exactly what issues you may be experiencing with your keyboard, but I'd suggest perusing this link for troubleshooting help: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-issues
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a disappointing experience thus far. We appreciate your loyalty to the HP brand over the last several years and can assure you that we always aim to make our customers happy with our products. That said, I have some suggestions which I believe will provide some solutions for you.
Regarding instructions, you can find a manual for your computer by entering the serial number, product number or product name at this link: https://support.hp.com/us-en
I'm not sure exactly what issues you may be experiencing with your keyboard, but I'd suggest perusing this link for troubleshooting help: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-issues
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Peril
from Florida
Verified Purchase:Yes
Have used for couple weeks, all is going great! So easy to set up. No proboems at all!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Vince G
from St Augustine, FL
Verified Purchase:Yes
Seems to be working well except every now & then i hear a faint high pitched noise which eventually stops. Hope it can be resolved & warranty will cover if its determined faulty.
Thank you.
Thank you.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Paula H
Verified Purchase:Yes
There was no internal speaker
Written by a customer while visiting hp.com
Posted by: octava
from Michigan
Verified Purchase:Yes
This model is humming louder than my old pc which was only the fan, windows 11 is not easy to find program files, drivers, system file has left column lettering much smaller than selected file as is all windows on PC.
Written by a customer while visiting hp.com
Posted by: Poppster
Verified Purchase:Yes
Was a gift
Written by a customer while visiting hp.com
Posted by: Owner of HP Desktop
from CA
Verified Purchase:Yes
The cable HDMI is missing. There were no instructions on how to connect the computer with the monitor. I am still for HP to send me the cable.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: orbops
from Scottsdale, AZ
Verified Purchase:Yes
Specs page doesn't provide enough information. The case is a mini, so there isn't room for any real expansion as with an ATX sized PC. You can't fit additional hard drives and the power supply is also small, so you can't replace it with a common ATX size.
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com