Customer reviews from hp.com
HP - Pavilion Desktop AMD Ryzen 3, 8 GB; 1 TB HDD ; 256 GB SSD Windows 11 Home - Natural Silver
Average customer rating
4.3
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
197
4 Stars
53
3 Stars
30
2 Stars
13
1 Star
18
78%of customers recommend this product.
(
60 out of
77)
Customer Reviews for HP - Pavilion Desktop AMD Ryzen 3, 8 GB; 1 TB HDD ; 256 GB SSD Windows 11 Home - Natural Silver
Posted by: Slimm
from Illinois
Verified Purchase:Yes
Excellent product
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Attica, IN
Verified Purchase:Yes
The site was easy to navigate and compare the computers.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: cornflake73
from Silvis, IL
Verified Purchase:Yes
This is one of the best computers tower I have had. It is easy to keep clean and it looks good to the eye.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Alberhp
from Florida
Verified Purchase:Yes
The computer is fast, but lacks an indicator of disk working. Also, it tries to put everything in the solid disk which is very limited in size. It had to be reconfigured. The processing speed is okay. The video card is basic but not high tech, For the price, should be higher end and not so basic.
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: disappointed2003
Verified Purchase:Yes
hard drive makes noise, cheaply made, cd rom is cheap, key board mouse not worth shipping,was fast now i have a few programs on it very slow,have to make a microsoft id to setup computer,worth the cost no,
Response from hp.comBy Alexis, HP Care, January 17, 2022
Hello,
Thanks very much for providing your feedback here. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products, but we understand that this doesn't always work out as intended.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com to see how we can help.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Thanks very much for providing your feedback here. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products, but we understand that this doesn't always work out as intended.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com to see how we can help.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: DrTandem
from Encinitas, CA
Verified Purchase:Yes
I bought this as a backup as my other computer is getting old. It's a not an HP. On the HP, there are two (2) drives. One is a solid state drive which has the operating system. So, when you power it up, it starts right away. It also has a 1TB hard drive. I save most of my files to it, such as pictures and music.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MommaWinks
Verified Purchase:Yes
HP Pavilion Desktop TP01-2155 is okay. The DVD/cd drive is not great. Seems flimsy and afraid it won't take anything but gentle handling. If you pause the dvd it will not start playing again. You have to stop and remove the disk and put it back in and hopefully you remember your time stamp so you can return to where it stopped. All in all its just ok.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Cezar
from Northern California
Verified Purchase:Yes
The computer came quicker than I anticipated, which is good. It was opened and began set up, however I cannot complete the setup and need someone a bit smarter. The set up, plug in instructions were simple. The use of the dropbox, something I have not used has not proven as simple. Those instruction could be improved for a non-tech Sr. Citizen (lol). My son will be by to assist with the transfer of documents.
Features
5
Written by a customer while visiting hp.com