Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,663 Reviews)
Rating breakdown 1,663 reviews
5 Stars
1,296
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
This product is easy to use and most reliable.
on July 25, 2025
Posted by: DuhGoose
[This review was collected as part of a promotion.] I love the features that the galaxy AI shows me and despite not using the features on past products, the AI shows me how simple and easy they are to use and how often i use them even though I didn't think they were necessary at first, my galaxy phone has been my second partner when i most need it for my everyday necessities and has not failed me yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Triste product is great feature
on July 25, 2025
Posted by: Havanera
[This review was collected as part of a promotion.] I use my phone for everything in my life, it's very important because it makes my life easier by being able to have everything at hand with a simple click.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenzie
Expertise:Intermediate
Verified Purchase:Yes
Ever since I switch phones I now haven't had the option to use RCS chats on Google messages. The camera doesn't seem as good as my s23 fe even thou they are supposed to be the same mp
Response from Samsung USBy R&R Team, August 18, 2025
Hi there Kenzie, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We know how important specific features of your device are to you, and we would love nothing more than to help you resolve your frustrations. We have provided links to a few articles to help you with the camera of your device. We have also shared a link to the complete manual for your device to help you with the message settings of your devvice. Lastly, we have provided a link to the Samsung Support Team to assist you if these frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jenny
from Glendale
Expertise:Expert
Verified Purchase:Yes
Very good phone , very fast with good camera , i love samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on August 21, 2025
Posted by: Sylvia
[This review was collected as part of a promotion.] I like how easy it is to manage the android system but I think I should have no screen murrioring or u can choose to disable it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a very good refresh rate.
on August 21, 2025
Posted by: DrewDaDetailer
[This review was collected as part of a promotion.] I'm very excited to have the Galaxy S24 FE because I have the Galaxy S23 FE as well. This product is very useful to me for my business. The features I enjoy the most is Galaxy AI, Camera Share, Samsung DEX & the AI Intelligence features of my camera. This is one of the best Galaxy Phones that I have ever purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really a nice phone, Coming from the S22
on August 21, 2025
Posted by: OnlywaytoGOS244Me
[This review was collected as part of a promotion.] I thought it was going to be one of those regretting moves, changing phones has never been a positive experience with me.
I was wrong this time the S24-FE-a2 is just a bit larger and has the upgraded Galaxy AI that is the best part of new Samsung phones.
In my book is they are great for scheduling home and work activities and assists in keeping them separate 😀.
If you were walking the fence on what phone you would use for the next 4 years " S24 is the way to GO!"
I was wrong this time the S24-FE-a2 is just a bit larger and has the upgraded Galaxy AI that is the best part of new Samsung phones.
In my book is they are great for scheduling home and work activities and assists in keeping them separate 😀.
If you were walking the fence on what phone you would use for the next 4 years " S24 is the way to GO!"
Value
5
Written by a customer while visiting Samsung US