Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ Smart View Wallet Case - Black
Average customer rating
2.2
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
5
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ Smart View Wallet Case - Black
Customer Rating
1
I Would Not Recommend
on October 2, 2025
Posted by: Roxanne
from Louisiana
Expertise:Intermediate
All of a sudden media does not turn off when closing the case. Cannot find fix anywhere.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, October 3, 2025
Hi Roxane, Thank you for your feedback on the Galaxy S24+ S View Wallet Case. We know how vital smooth functionality is, especially with features like auto-closing controls for media. This case was designed to combine style with practicality, allowing quick access to notifications and controls without needing to open the cover. Samsung keeps enhancing accessories by integrating smart features to improve the Galaxy experience. Please remember, Samsung products are protected against manufacturing defects in material and workmanship under a limited 12-month warranty for each item. You can contact our Samsung Support Team to learn more about warranty options. We’re here to help. Thank you for choosing Samsung! Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terribly designed
on January 31, 2024
Posted by: Nattime
Expertise:Intermediate
Worst case ever. The cover isn't even magnetic so when you close it, it just floats there and the phone doesn't know that it should turn off.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 24, 2024
Hi there Nattime, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. Your feedback is crucial to us as we strive for the best experience possible for our customers. We hope you'll reach out to us again in the future with any questions or if you would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
the S-View feature does not work
on May 9, 2024
Posted by: Luna
from Louisiana
Expertise:Expert
i've had this case exactly 7 days and It doesn't work anymore. I spent the amount of the money for this particular case and the s view window feature does not work. I would not recommend this product
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, May 13, 2024
Howdy Luna,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With the Small Screen View, you can control your music, see notifications and answer calls without even opening the cover. Without having more information available regarding what you may be experiencing with your Galaxy S24+ S-View Wallet Case and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your accessory. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With the Small Screen View, you can control your music, see notifications and answer calls without even opening the cover. Without having more information available regarding what you may be experiencing with your Galaxy S24+ S-View Wallet Case and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your accessory. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Written by a customer while visiting Samsung US
Customer Rating
3
Just OK
on February 1, 2024
Posted by: Mike
Expertise:Intermediate
Good fit and offers some protection, but as others have stated, the cover flops around.
Seems to attract dust, lint and fingerprints.
Seems to attract dust, lint and fingerprints.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, June 26, 2024
Good day Mike,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us regarding your recent purchase of your Galaxy S24+ S-View Wallet Case or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us regarding your recent purchase of your Galaxy S24+ S-View Wallet Case or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Written by a customer while visiting Samsung US
Customer Rating
1
View Window Does Not Work!
on March 18, 2024
Posted by: JGC1
Like others, my case worked for a day and then stopped working.
I tried two different cases and same result.
Can not recommend unless they FIX the PROBLEM!
I tried two different cases and same result.
Can not recommend unless they FIX the PROBLEM!
Response from Samsung USBy Social Commerce, May 21, 2024
Hey there JGC1,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S24+ S-View Wallet Case, however, without having any details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your S-View Wallet Case. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S24+ S-View Wallet Case, however, without having any details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your S-View Wallet Case. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome case with zero issues after one year
on February 8, 2025
Posted by: realfan
I bought this case last year when I got my new S24+ and it still works so well one year later that I have just purchased a back up as I plan to keep this phone for a long time. I am very disappointed to not see a similar case from Samsung for the S25 series and have my fingers crossed that it's just delayed. If one does not come out, or if the functionality where you can see message previews and the clock through the S view case have been taken away, I will hold on to my S24+ even longer.
Response from Samsung USBy R&R, May 15, 2025
Hello Samsung fan realfan,
Thank you for your insight! The Galaxy S24+ S-View Wallet Case excels in key areas. One standout feature is the S-View display, which allows you to view your messages and incoming calls without opening the cover. Whether you're in a meeting or at work, you can quickly check important notifications with the Small-Screen View. We truly value your feedback, as it helps us understand how our users want our accessories to evolve. Knowing that we’ve made a positive impact is what motivates us. We appreciate your trust in Samsung and thank you for your encouragement!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your insight! The Galaxy S24+ S-View Wallet Case excels in key areas. One standout feature is the S-View display, which allows you to view your messages and incoming calls without opening the cover. Whether you're in a meeting or at work, you can quickly check important notifications with the Small-Screen View. We truly value your feedback, as it helps us understand how our users want our accessories to evolve. Knowing that we’ve made a positive impact is what motivates us. We appreciate your trust in Samsung and thank you for your encouragement!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Window does not work
on February 22, 2024
Posted by: jgc1
from Farmington, CT
Expertise:Expert
Until they get this working, it is a decent case - but does not work correctly.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy Social Commerce, June 28, 2024
Hey there Jgc1, thank you for your feedback on your Samsung Galaxy S24+ S-View Wallet Case. We understand how important the specific features that come with using a case like this is to you. We have provided a link to the Samsung Support Team. The window should adjust automatically when the case is installed, and these experts can work with you directly to resolve this frustration. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Cheap downgrade!
on September 24, 2024
Posted by: Ljc25
The older cases were better. Like the mirror case for the S9. They no longer make the mirror cases and came out with this cheap downgrade case with a small window
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 25, 2024
Hi Ljc25, thank you for your feedback on your Samsung Galaxy S24+ S-View Wallet Case. We understand our customers have different preferences to protect their devices and enhance their experience every day. If you are finding this case is not aligning with your preferences, we would love to help you explore additional options available to you. We have provided a link to the Samsung Support Team if you would like to explore these options one on one. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US