Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ Smart View Wallet Case - Black
Average customer rating
3
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ Smart View Wallet Case - Black
Customer Rating
1
the S-View feature does not work
on May 9, 2024
Posted by: Luna
from Louisiana
Expertise:Expert
i've had this case exactly 7 days and It doesn't work anymore. I spent the amount of the money for this particular case and the s view window feature does not work. I would not recommend this product
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, May 13, 2024
Howdy Luna,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With the Small Screen View, you can control your music, see notifications and answer calls without even opening the cover. Without having more information available regarding what you may be experiencing with your Galaxy S24+ S-View Wallet Case and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your accessory. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With the Small Screen View, you can control your music, see notifications and answer calls without even opening the cover. Without having more information available regarding what you may be experiencing with your Galaxy S24+ S-View Wallet Case and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your accessory. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Written by a customer while visiting Samsung US
Customer Rating
3
Just OK
on February 1, 2024
Posted by: Mike
Expertise:Intermediate
Good fit and offers some protection, but as others have stated, the cover flops around.
Seems to attract dust, lint and fingerprints.
Seems to attract dust, lint and fingerprints.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, June 26, 2024
Good day Mike,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us regarding your recent purchase of your Galaxy S24+ S-View Wallet Case or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us regarding your recent purchase of your Galaxy S24+ S-View Wallet Case or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Written by a customer while visiting Samsung US
Customer Rating
1
View Window Does Not Work!
on March 18, 2024
Posted by: JGC1
Like others, my case worked for a day and then stopped working.
I tried two different cases and same result.
Can not recommend unless they FIX the PROBLEM!
I tried two different cases and same result.
Can not recommend unless they FIX the PROBLEM!
Response from Samsung USBy Social Commerce, May 21, 2024
Hey there JGC1,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S24+ S-View Wallet Case, however, without having any details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your S-View Wallet Case. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+ S-View Wallet Case. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S24+ S-View Wallet Case, however, without having any details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your S-View Wallet Case. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-s-view-wallet-case-black-ef-zs926cbegus/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome case with zero issues after one year
on February 8, 2025
Posted by: realfan
I bought this case last year when I got my new S24+ and it still works so well one year later that I have just purchased a back up as I plan to keep this phone for a long time. I am very disappointed to not see a similar case from Samsung for the S25 series and have my fingers crossed that it's just delayed. If one does not come out, or if the functionality where you can see message previews and the clock through the S view case have been taken away, I will hold on to my S24+ even longer.
Response from Samsung USBy R&R, May 15, 2025
Hello Samsung fan realfan,
Thank you for your insight! The Galaxy S24+ S-View Wallet Case excels in key areas. One standout feature is the S-View display, which allows you to view your messages and incoming calls without opening the cover. Whether you're in a meeting or at work, you can quickly check important notifications with the Small-Screen View. We truly value your feedback, as it helps us understand how our users want our accessories to evolve. Knowing that we’ve made a positive impact is what motivates us. We appreciate your trust in Samsung and thank you for your encouragement!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your insight! The Galaxy S24+ S-View Wallet Case excels in key areas. One standout feature is the S-View display, which allows you to view your messages and incoming calls without opening the cover. Whether you're in a meeting or at work, you can quickly check important notifications with the Small-Screen View. We truly value your feedback, as it helps us understand how our users want our accessories to evolve. Knowing that we’ve made a positive impact is what motivates us. We appreciate your trust in Samsung and thank you for your encouragement!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bainbridge A
Expertise:Intermediate
Verified Purchase:Yes
This is the best phone cover available. Had one for my S22 and loved it so needed one when I upgraded to the 24+. It is thin, easy to install and love the small votification window messages when the cover is closed.
Written by a customer while visiting Samsung US