Customer reviews from brother-usa.com
Brother - Genuine LC406XLBK High Yield INKvestment Tank Ink Cartridge - Black
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
4
Customer Reviews for Brother - Genuine LC406XLBK High Yield INKvestment Tank Ink Cartridge - Black
Customer Rating
3
Expensive to use
on November 16, 2022
Posted by: Joolya
from Lincoln, NE
My printer is only four months old and I've already gone through the ink cartridges that are advertised to give you a year's worth of printing. I do not use it excessively, so I'm disappointed in the ink coverage and the cost of new cartridges are quite high
Written by a customer while visiting brother-usa.com
Customer Rating
1
Printer won't print now with new LC406XLBK
on December 4, 2023
Posted by: Jeff560
Installed the LC406XL in my MFC-J4335DW. The printer was working fine with old cartridge, it was just getting low and faded. The new LC406XL will not work at all. I see ink on the head and nozzle, but the printer will not print at all on the paper. It just goes through the motions as if it were printing, but nothing ends up on the paper. Very frustrating since there is no info online that I've been able to find regarding this issue.
Response from brother-usa.comBy Brother Customer Service, December 6, 2023
We understand you're experiencing print quality issues with your Brother MFC-J4335DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/174202
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/174202
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Ink cartridge barely works
on April 22, 2024
Posted by: Ruth86
from Warsaw NY
This is the first time I've replaced the black ink in my printer (I've had the printer for about a year so it's good how long the ink lasted) but now it prints terribly. I have to continuously run the clean print heads option just to get it to print a few pages and then it gets very light like it's running out of ink again even though the cartridge is full.
Response from brother-usa.comBy Brother Customer Service, April 25, 2024
I’m sorry to hear that you are having print quality issues with your Brother Printer. I sincerely apologize for any inconvenience this issue may have caused you. A deep cleaning would be best to do in order to try to resolved your issue. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
I really want love this printer
on May 17, 2025
Posted by: Masacio
from Shenandoah Valley, Virginia
We purchased this printer to replace an earlier model that served us faithfully for at least 8-9 years. There are many upgrade changes that the newer model provided including the large capacity ink wells and the much faster rate of print. It did not take long however until the printing became spotty, streaky and faint. OK so I discarded the non-Brother black ink and replaced it with an original Brother cartridge. Over the next several weeks I became very familiar with working through the view pad instructions an d repeatedly wasted lots of paper trying to get the machine to print.properly. Even the Brother cartridge would foul. I have eventually replaced all the ink cartridges and extra strength cleaned all the ink wells almost weekly until my last cleaning and line realignments about May 1 where we are still holding steady. I really want to like this printer but it is a challenge to my blood pressure. We'll see
Written by a customer while visiting brother-usa.com
Customer Rating
1
Out of stock
on May 14, 2023
Posted by: Rodz
from Mcallen, tx
This cartridge does not print. There is no ink in the cartridge. I will continue to gIve one star while supplies are out of stock.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 15, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the Brother LC406XLBK. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC406XLBK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC406XLBKS
Thank you for being a Brother customer. We appreciate your business.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC406XLBK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC406XLBKS
Thank you for being a Brother customer. We appreciate your business.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Happy Printwr
on April 28, 2023
Posted by: Jodysuetoo
from Hemet, California
The ink came right on time. I purchased else where and it never showed . They over sold and wouldn’t say, which left me in a pickle at work. I will only by from Brother now.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother ink jet
on June 13, 2023
Posted by: JB in the office
from Southern CA
Lasts for a nice long time if printed text documents.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother LC406XLBK capacity
on October 6, 2023
Posted by: Carl
I have gotten approximately 5,000 copies on this black cartridge. Brother is giving the consumer a cartridge that has a long life and ink dries so that water drops do not smear.
Brother's support for my MFCJ6555DW printer has been outstanding even after I broke the MP tray assembly.
It is rare to see a company support a home customer with such versatile printer. As a professional orchestra musician this is the ONLY printer that allows me to scan, enlarge or print sheet music parts for Organ, Cello and Contrabass on ledger size paper.
This is by far the BEST PRINTER. I will never but another HP, Canon or other printers,
Written by a customer while visiting brother-usa.com