Customer reviews from brother-usa.com
Brother - Genuine LC406XLBK High Yield INKvestment Tank Ink Cartridge - Black
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
4
Customer Reviews for Brother - Genuine LC406XLBK High Yield INKvestment Tank Ink Cartridge - Black
Customer Rating
3
I really want love this printer
on May 17, 2025
Posted by: Masacio
from Shenandoah Valley, Virginia
We purchased this printer to replace an earlier model that served us faithfully for at least 8-9 years. There are many upgrade changes that the newer model provided including the large capacity ink wells and the much faster rate of print. It did not take long however until the printing became spotty, streaky and faint. OK so I discarded the non-Brother black ink and replaced it with an original Brother cartridge. Over the next several weeks I became very familiar with working through the view pad instructions an d repeatedly wasted lots of paper trying to get the machine to print.properly. Even the Brother cartridge would foul. I have eventually replaced all the ink cartridges and extra strength cleaned all the ink wells almost weekly until my last cleaning and line realignments about May 1 where we are still holding steady. I really want to like this printer but it is a challenge to my blood pressure. We'll see
Written by a customer while visiting brother-usa.com
Customer Rating
5
Still first
on March 13, 2025
Posted by: Jeffer75
Actually I haven't installed it yet because the original one is still printing just fine. I love the amount of print I get from Brother devices. Good quality, efficient.
Written by a customer while visiting brother-usa.com
Customer Rating
1
HELP
on March 2, 2025
Posted by: DCDC
from Washington DC
I changed the cartridges and I got even less printed text than with older one. I don't know what to do
Response from brother-usa.comBy Brother Customer Service, March 6, 2025
Thanks for taking the time to review your experience with the Brother LC406XLBK Ink. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother LC406XLBK Ink. I sincerely apologize for any inconvenience this issue may have caused you.
NOTE: A Deep cleaning of the print heads would be needed call a Initial Purge. Unfortunately, we are not able to send you the steps for the Initial Purge because we do not have the model of your Brother printer. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
NOTE: A Deep cleaning of the print heads would be needed call a Initial Purge. Unfortunately, we are not able to send you the steps for the Initial Purge because we do not have the model of your Brother printer. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
XL Lasts a Long Time!
on February 6, 2025
Posted by: jdcoolbeans
from Monroeville PA
The XL ink cartridge lasts a long time! These catridges are of good quality!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
inking
on November 16, 2024
Posted by: CRLL
great performance / endurance. good number of pages printed for the ink
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great print quality.
on October 29, 2024
Posted by: kcarter25
[This review was collected as part of a promotion.] The ease lf installation was a plus for this ink cartridge
However, the ink cartridge is a bit expensive. The quality of prints is a plus. The packaging was simple and instruction easy to follow.
However, the ink cartridge is a bit expensive. The quality of prints is a plus. The packaging was simple and instruction easy to follow.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Smooth clear and easy to use!
on October 25, 2024
Posted by: fongl47
[This review was collected as part of a promotion.] The ink quality on the black ink cartridge is good! Always prints out smooth and clear. The XL tanks provides a 6,000 page yield which a lot for its size! Makes it more convenient to print without having to change cartridges as often. Super easy to pop into my printer after removing the old cartridge. Have not been disappointed by Brother’s before.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Quality and Value
on October 21, 2024
Posted by: traceyv7
[This review was collected as part of a promotion.] This cartridge is cost effective for high volume printing especially when you break down cost per page which yields cheaper than other options on the market.
Written by a customer while visiting brother-usa.com