Customer reviews from brother-usa.com
Brother - LC401 Standard Yield Ink Cartridge (LC401YS) - Yellow
Average customer rating
4.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
8
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Brother - LC401 Standard Yield Ink Cartridge (LC401YS) - Yellow
Customer Rating
1
Don’t recommend
on March 1, 2023
Posted by: Alexander
from San Bruno, CA
They required me to purchase this ink to print a page with a code to subscribe to the ink subscription. I printed one page, subscribed, and the ink stopped working (new cartridge was sent to the garbage bin). Then, I was waiting another week to get subscription ink. All that time was not able to use my printer. Never had this issues with HP. Don’t recommend brothers.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 2, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother Printer. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
