Customer reviews from https://www.asus.com
ASUS - TUF A16 FA607NUG-WH73 16" AMD Ryzen 7 7445HS RTX 4050 16GB DDR5 512GB PCIe SSD WIN 11 Home - Gray
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
56
4 Stars
11
3 Stars
4
2 Stars
3
1 Star
4
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for ASUS - TUF A16 FA607NUG-WH73 16" AMD Ryzen 7 7445HS RTX 4050 16GB DDR5 512GB PCIe SSD WIN 11 Home - Gray
Posted by: Colby
Frequency of use:Daily
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very powerful laptop for gaming. It’s very good and runs smoothly
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: AidArt
Verified Purchase:Yes
The computer runs ok just don't know why the charger it came with doesn't work.
Response from https://www.asus.comBy Chantae, CLM, July 11, 2026
Dear AidArt,
Thank you for your feedback regarding the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the inconvenience you have experienced with the charger not functioning properly. We understand how important reliable charging is for uninterrupted gaming and productivity, and we regret any disruption this has caused.
To assist you further, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our team will be able to provide guidance on obtaining a replacement charger under warranty or advise on purchasing a new compatible charger.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for your feedback regarding the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the inconvenience you have experienced with the charger not functioning properly. We understand how important reliable charging is for uninterrupted gaming and productivity, and we regret any disruption this has caused.
To assist you further, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our team will be able to provide guidance on obtaining a replacement charger under warranty or advise on purchasing a new compatible charger.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Victor
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall,still extremely good even if its from 2024, if you want a budget gaming laptop, I would recommend this just to start off with
Written by a customer while visiting https://www.asus.com
Posted by: Davyd Murza
Frequency of use:Daily
Verified Purchase:Yes
[This review was collected as part of a promotion.] Other liked it too by its hard working and fast reactions on things you want to open
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: cam N
Frequency of use:Daily
Verified Purchase:Yes
battery life sux it dont stay alive that long idk y i need so many characters
No, I would not recommend this to a friend.
Response from https://www.asus.comBy Chantae, CLM, June 1, 2026
Dear Cam N,
Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the inconvenience caused by the short battery life. This is not the level of performance we aim to provide, and we regret that your experience did not reflect our standards.
To help improve battery performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain): https://www.asus.com/support/faq/1043914/
Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the inconvenience caused by the short battery life. This is not the level of performance we aim to provide, and we regret that your experience did not reflect our standards.
To help improve battery performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain): https://www.asus.com/support/faq/1043914/
Written by a customer while visiting https://www.asus.com
Posted by: Jordan
Verified Purchase:Yes
I bought this laptop because my old one died on me and even though it the specs for it are less than my old one it still works like a dream.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Like the speed and number of external ports. Love the screen. Hate the keyboard. Clear lighted WASD keys are distraction for most non-gaming work. Viewing angle of keys is bad, hard to read while seated. Key fonts are not standard and hard to read. Might not have purchased if I checked out keyboard.
Written by a customer while visiting https://www.asus.com
Customer Rating
2
It's hardly been 6 months and my laptop is having
on May 21, 2026
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
It's hardly been 6 months and my laptop is having performance issues and wifi issues it became really hard to play valorant in there.... Because of high ping and packet like loss
No, I would not recommend this to a friend.
Response from https://www.asus.comBy Chantae, CLM, May 25, 2026
Dear Valued Customer,
Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the performance and WiFi issues you’ve encountered within just six months of use. This is not the level of quality we aim to deliver, and we regret the inconvenience this has caused.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues: https://www.asus.com/support/faq/1015073/
[Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the performance and WiFi issues you’ve encountered within just six months of use. This is not the level of quality we aim to deliver, and we regret the inconvenience this has caused.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues: https://www.asus.com/support/faq/1015073/
[Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
Written by a customer while visiting https://www.asus.com