Customer reviews from us.roborock.com
Roborock - F25 Ultra Steam Wet Dry Vacuum Cleaner, 302F Steam Mop & 187F Hot Water Cordless Vacuum Mop - Black
Average customer rating
4
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Roborock - F25 Ultra Steam Wet Dry Vacuum Cleaner, 302F Steam Mop & 187F Hot Water Cordless Vacuum Mop - Black
Customer Rating
5
A Game-Changer for Effortless Floor Cleaning
on November 9, 2025
Posted by: Anonymous
Verified Purchase:Yes
The Roborock F25 has completely changed the way I clean my floors. It’s powerful, easy to use, and the results are impressive. The steam and hot water cleaning functions leave my floors spotless and truly sanitized, perfect for both quick cleanups and deep cleaning days.
I really appreciate how effortless it is to switch between wet and dry vacuuming, and the self-cleaning feature makes maintenance simple. Battery life has also been great for my home size.
If you’re looking for a vacuum that actually makes cleaning enjoyable, this is it. Highly recommend the F25! worth every penny!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
3
Slightly disappointed
on December 22, 2025
Posted by: Hawk76
I bought this in Black Friday special 2025. At first I thought it was the perfect wet/dry vac for our home with 4 dogs. However after using it the first time I noticed my floors (dark laminate) were hazy looking. I touched them and it felt like residue left behind. I thought maybe it was because I used the steam function and I had build up on the floors. I used my regular spin mop with water to go completely over the floors again and the residue was then gone. I repeated the same mopping/vac the next day as I always do and used the hot water mode. Floors looked the same maybe slightly worse. I’m not sure what the issue is but it’s very frustrating. I have it 3 stars because it does pick up dog hair better than my Bissel or Shark I had.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, December 23, 2025
Hi, Thank you for bringing this matter to our attention. We are sorry for the issue you have encountered. Please accept our apologies for this issue. We understand the inconvenience and are working to resolve it urgently. Would you mind contacting us so we can offer you solutions for the issue you mentioned.
Written by a customer while visiting us.roborock.com