Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
87
4 Stars
22
3 Stars
13
2 Stars
9
1 Star
5
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
5
One of my faves!
on February 13, 2024
Posted by: nukacolaqueen
[This review was collected as part of a promotion.] I absolutely love this printer! I threw out my old printer and immediately started using this one. The ink is pretty expensive but it lasts for a pretty long time and is a pretty big cartridge. They have an app which you can connect to your tablet phone or computer to help printer and edit documents before you print and it works great. I had to use their customer service to help me set up and they were super quick and helpful with it as well. Brother has always been a great brand and I will now use this for my business instead of my old one for sure.
Written by a customer while visiting influenster.com
Customer Rating
5
Brother MFCL2820DW - My Review
on May 19, 2024
Posted by: MDWFL
from Central Florida
I purchased this printer because my current Brother printer did not make copies. Since my experience with a Brother printer has been excellent I decided to upgrade to a MFCL2820DW. Set up was easy to do. I would recommend a Brother printer with any options you need.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Looking for a reliable scanner/printer?
on July 1, 2024
Posted by: Anonymous
from Euclid, Ohio
I have a small business and use this printer/scanner a lot. It works great! This is my second one in 12 yr.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Dependable
on July 19, 2024
Posted by: Jared Samuels
from Texas
Good all around unit. We use it daily with out issues
Written by a customer while visiting brother-usa.com
Customer Rating
3
My Issues with print quality.
on July 23, 2024
Posted by: Bluedevil
from Florida
It is very noisy when printing. Don't know if this is typical or just my printer. In copy mode, density seems inconsistent with variable output quality of print. When copying a crossword from the newspaper, the scanner apparently sees through the page and some of the next page print is visible. Cutting density to -2 helps but often the output is very light. My former HP laser did not have this problem.
Response from brother-usa.comBy Brother Customer Service, July 29, 2024
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I understand you are having noise and copy quality issues with the Brother MFCL2820DW. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/151611
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/153093
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Answer Link:https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/151611
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407050004/workspaceContext/workspace/processedPrint/Answer/153093
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Impressive Multiple Functional Printer
on July 28, 2024
Posted by: CarlosU
from San Antonio, Texas.
The printer was easy to set up and connect to the internet via my iPhone. The print is clear, high quality and impressive. I was also very pleased with the scanning and its ability to handle large volumes of documents and email the documents too.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for small office!
on August 5, 2024
Posted by: Shannons Auto Repair
from St. Louis, MO
Works perfect for our small office. We have used Cannon and HP and they are all broken almost as soon as we use the first thing of ink. Love the ink in this printer and the amount of paper it can hold at once.
Written by a customer while visiting brother-usa.com
Customer Rating
3
GOING OK…fax causing me issue
on August 13, 2024
Posted by: A2ZS
from PA
Appears to be well made product as printers go. Copies well thus far. Able to set up to print from our phones. Setting up for our FAX is not going well. I have followed all directions and am still doing something wrong. :( Looking forward to trying additional options including signing up for ink once I figure out the FAX. Setup was/is most frustrating for me, very unfortunate.
Response from brother-usa.comBy Brother Customer Service, August 14, 2024
We understand you are experiencing issues faxing with your Brother MFCL2820DW machine. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Written by a customer while visiting brother-usa.com