Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
87
4 Stars
22
3 Stars
13
2 Stars
9
1 Star
5
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
5
Brother MFC-L2820DW - Excellent machine
on May 21, 2025
Posted by: Catastrophe
Finally fed up, after years of having to perform multiple runs of print head cleaning every time I wanted to use my inkjet printer, I decided to spring for a laser printer for home. The MFC-L2820DW was relatively easy to set up on my home network, and every printed page is crisp, clean, and easy to read. Plus, every time I print something, I'm thrilled at the ease and convenience of just printing a page without all of the messing around with ink jets and their far-less-than-ideal results. Okay, so, maybe I'm easily thrilled, but I do wish I'd made this change years ago. Now, I'm sort of wishing that I'd gotten the color version of the laser printer. Later, maybe.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Dot Matrix never again.
on May 24, 2025
Posted by: Gloplug
from Wichita Kansas
Easy installation and operation. Being able to print from phone or tablet from anywhere is amazing. Love this printer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good product for the price wirh necessary options.
on May 25, 2025
Posted by: CatFan
Covers all options necessary for home use. I am not using fax feature.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on May 28, 2025
Posted by: Sally
from Brooklyn NY
It’s a wonderful printer, print out very quickly very clear and I’m glad I bought it. Definitely recommend it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fantastic laser printer
on May 30, 2025
Posted by: John
from Estero Fl
Brothers laser MFC 2820D is a great black only printer. It is so much quicker than other brands and print quality is superb.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Retired owner and still home copier
on June 8, 2025
Posted by: Don Constantini
We be using Brother’s copies at business and homes for couple years and always had good luck with them and they last a while.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Does not scan a 2-sided doc.
on November 7, 2025
Posted by: GailO
from Roane Co, TN
Pay attention to the scanning capabilities. We didn't and this model does not scan a two-sided document using the document feeder. While it prints one-sided from a two-sided document, it doesn't scan. On-line information indicates there is a menu option to select two-sided to one scan. A chat with Brother rep took several minutes (great service) only to discover this model actually doesn't have this option.
Response from brother-usa.comBy Brother Customer Service, November 12, 2025
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCL2820DW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Efficient printing
on November 21, 2025
Posted by: uchefnp_2339
[This review was collected as part of a promotion.] Works perfectly, quick printing speed and it connected seamlessly with my Mac computer. I would highly recommend purchasing this is if you own a business or are in school.
Written by a customer while visiting influenster.com
