Customer reviews from brother-usa.com
Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Average customer rating
4.3
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
87
4 Stars
22
3 Stars
13
2 Stars
9
1 Star
5
Customer Reviews for Brother - MFCL2820DWXL Copy/Fax/Print/Scan XL Compact Laser Monochrome All-in-One Printer - Black
Customer Rating
5
Full featured printer with everything you need.
on April 6, 2025
Posted by: Anonymous
from Hollywood, FL
A great all in one. It does everything I need for my business.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother Printer Review.
on April 6, 2025
Posted by: Jason B
from Central Pennsylvania
Excellent printer. Super capabilities for price. Easy to follow setup instructions. Consumer Report recommended. I recommend. Great product. Thank you!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Prints well, but not fast
on April 6, 2025
Posted by: Bookauthor
from Cary, NC
For my home office, this machine can handle what I need. I wish it was faster. I cannot speak to the scanning operation.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Almost impossible to download driver
on April 8, 2025
Posted by: RMAto
Since drivers don't come on discs any more, it's almost impossible to download them . After 20 hours, I still can't download the drivers necessary to scan to my laptop using the printer itself. Very frustrating!
Response from brother-usa.comBy Brother Customer Service, July 29, 2025
Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having drivers installation issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32507050006/workspaceContext/workspace/processedPrint/Answer/179196
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32507050006/workspaceContext/workspace/processedPrint/Answer/179196
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL2820DW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great New Brother Printer!
on April 9, 2025
Posted by: Martha
from Davis CA
My old Brother printer served me well for many years. We tried to repair (without success) the little plastic piece that controlled the paper feed. A friend told me that he had this new Brother printer and suggested that I buy one. I’m really glad I did!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for Home Office
on April 9, 2025
Posted by: Kevin S
from Brooklyn Center, MN
Perfect size for my home office, and the fact it is wireless means I can print from whereever I am using my laptop throughout my house and deck. Crisp printing, easy to use copying.
Written by a customer while visiting brother-usa.com
Customer Rating
5
mfcl2820dw
on April 14, 2025
Posted by: Metal
from Texas
this is minor upgrade from mfcl2710dw but it is faster 34bpm brother makes best laser printers on the market so worth buying
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother MFCL2819DW Beats My Canon By A Mile
on April 15, 2025
Posted by: Lawrence H Levy
from Porter Ranch, CA.
The Brother MFCL2820DW is a good price for high quality printing. Easy to install.
Written by a customer while visiting brother-usa.com