The laptop hangs sometimes for no reason. There are no games or special software installed, only MS Office and some utilities. The screen resolution could be better.
The laptop PC functions as advertised, with the following EXCEPTION: the USB and HDMI ports on the laptop are extremely "tight", so that it is physically very difficult to connect and disconnect external devices and cables to these ports. In fact, the physical "tightness" of the HDMI port is so problematic that the male connector portion of an external HDMI cable I had connected to this port sustained physical damage during disconnection of the cable from the HDMI port on the PC (i.e., the male connector portion of the HDMI cable physically separated from the HDMI cable itself while attempting to disconnect it from the port. After the "plug" portion of the cable separated from the cable itself, I actually had to use a pair of pliers to grip and remove the remnant "plug" portion of the external HDMI connector from the laptop HDMI port. It required a fair amount of pulling force using the pliers to remove the "stuck" portion of the external cable's plug-in connector from the laptop's HDMI port.) The referenced HDMI cable has been used with other devices I own without any problems in terms of connector fit and functionality.
I will be investigating this problem further after I procure a replacement HDMI cable. (I cannot re-use the referenced cable, due to the damaged connector.) If this problem recurs with a new cable, I will be contacting HP for warranty repair/replacement of the HDMI port...this port should NOT "grip" the connector portion of an external HDMI cable so tightly that the cable connector sustains damage during disconnection.
Initial setup was fairly easy but HP tries to run only their configuration version and truly customizing it to make it mine is often challenged, needing my over rides. Why is transferring over my files and data SO difficult? The two computers refused to bluetooth or wifi together to help the transition to the new machine, needing a third party USB to USB data cable and software!