Customer reviews from hp.com
HP - ProBook Laptop Computer 16" WUXGA Touch Screen AMD Ryzen 5 16 GB memory; 512 - Pike silver
Average customer rating
3.6 out of 5
3.6
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
1
25%of customers recommend this product. 
(
1 out of 4
)
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Customer Reviews for HP - ProBook Laptop Computer 16" WUXGA Touch Screen AMD Ryzen 5 16 GB memory; 512 - Pike silver
Customer Rating
2 out of 5
2
The battery doesn't last long
on September 10, 2025
Posted by: DIEGO_Ecu
from ECUADOR, ECU
Verified Purchase:Yes
I had heard and read that this computer had a battery that lasted more than 5 hours, unfortunately it only lasts two and a half.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Flickering Screen
on June 16, 2025
Posted by: Anonymous
Verified Purchase:Yes
I received the HP Probook via my employer. For the first couple of days, it worked great. I love the touch screen aspect, size, and overall modern aesthetic and functionality compared to my previous laptop. However, after a couple of days I started noticing that the screen flicks to black intermittently for a split second. Our IT specialist has helped with various remote troubleshooting, but nothing seems to work. As time has gone one, the flick to black sometimes lasts up to 3-5 seconds. Recently, it even shut down after flicking to black. If this is a known issue, please advise on how to fix it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very HELPFUL for small business.
on December 4, 2024
Posted by: Anonymous
from Prattville, Alabama
Verified Purchase:Yes
I love my laptop. I could do a lot with it and is perfect for my small business.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Constantly Drops network connection
on October 14, 2025
Posted by: RodL
from Sioux Falls
Verified Purchase:Yes
constantly drops network connection when using a docking station
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5