Customer reviews from jbl.com
JBL - Quantum 360X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
14
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for JBL - Quantum 360X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
5
Directional audio in these things!
on October 10, 2025
Posted by: BigFugawee
from Chicago,IL
[This review was collected as part of a promotion.] JBL Quantum 360x Wireless Headphones are amazing.
I got these headphones for a few reasons,the house is full of gamers and we needed one set for the family room..
Each used these headphones for quite a while for both online gaming and chatting on the computer.
Most common comments were how nice the audio was,how comfortable they were and how
"directional" the sounds seemed to be. When I tried them on I had same results.
The door slams,magazine loading,shells dropping,I was turning my head to see who was behind me!
It really is amazing. These headphones are in the family game room and get swapped between the game stations and computer.
Another thing I use them for a zoom meeting I had,audio was very clear.They also worked with my phone via Bluetooth!
The headset is rechargeable and the battery life is excellent.They recharge via a USB C plug.
A big plus is the detachable microphone. It has a jack on one end with a phono type plug that simply
plugs into the left ear cup.Very easy to detach if you don't need talk.
Overall I would recommend these to Family and friends for audio quality,ease of use,comfort and also the wide variety of uses for these Headphones.
I got these headphones for a few reasons,the house is full of gamers and we needed one set for the family room..
Each used these headphones for quite a while for both online gaming and chatting on the computer.
Most common comments were how nice the audio was,how comfortable they were and how
"directional" the sounds seemed to be. When I tried them on I had same results.
The door slams,magazine loading,shells dropping,I was turning my head to see who was behind me!
It really is amazing. These headphones are in the family game room and get swapped between the game stations and computer.
Another thing I use them for a zoom meeting I had,audio was very clear.They also worked with my phone via Bluetooth!
The headset is rechargeable and the battery life is excellent.They recharge via a USB C plug.
A big plus is the detachable microphone. It has a jack on one end with a phono type plug that simply
plugs into the left ear cup.Very easy to detach if you don't need talk.
Overall I would recommend these to Family and friends for audio quality,ease of use,comfort and also the wide variety of uses for these Headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Feature packed workhorse!
on September 24, 2025
Posted by: Mark365
from San Antonio, TX
[This review was collected as part of a promotion.] Experience some super clear audio on Bluetooth and take phone calls with ease. All-day battery life and a quick charge feature for those last-minute gaming sessions. Also, the supplied charging cable can be used while gaming. Connecting to my Xbox was a breeze. Plugged in the dongle to my Xbox, and it started to blink green. Turned on the headphones, and that’s it. Paired up right away, and it was gaming time!
Played some Gears of War reloaded, and gameplay from multiplayer and single player was awesome. Great bass, and you can hear the enemies getting closer from behind. Volume got super loud, and audio is also crisp. Voice chat works like it should, and I love that you can adjust the game audio and chat audio to your liking from the headset. Mute works with a push of a button. Especially when I’m eating a bag of chips, and the crunch can be loud. Haha! Sometimes I forget I have them on when gaming when I walk around to the kitchen for a drink. Didn’t hear any dropped single also, and I was at least 25 feet away. Connected my phone and music sounded great with good bass and treble.
Can also take phone calls with the included mic.
Highly recommend these to anyone looking for an all-around gaming headset. Works with Pc, Xbox, PlayStation, Switch, etc. Don’t really have any dislikes but if I had to nip pick one thing. Maybe a mini lanyard for the usb dongle. So it can be stored in more areas to not be lost.
Played some Gears of War reloaded, and gameplay from multiplayer and single player was awesome. Great bass, and you can hear the enemies getting closer from behind. Volume got super loud, and audio is also crisp. Voice chat works like it should, and I love that you can adjust the game audio and chat audio to your liking from the headset. Mute works with a push of a button. Especially when I’m eating a bag of chips, and the crunch can be loud. Haha! Sometimes I forget I have them on when gaming when I walk around to the kitchen for a drink. Didn’t hear any dropped single also, and I was at least 25 feet away. Connected my phone and music sounded great with good bass and treble.
Can also take phone calls with the included mic.
Highly recommend these to anyone looking for an all-around gaming headset. Works with Pc, Xbox, PlayStation, Switch, etc. Don’t really have any dislikes but if I had to nip pick one thing. Maybe a mini lanyard for the usb dongle. So it can be stored in more areas to not be lost.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Gaming headset
on September 18, 2025
Posted by: Beatrice O
from Covina, CA
[This review was collected as part of a promotion.] I was impressed by the sound quality, which surpassed expectations. Battery life was impressive, with a long-lasting performance. The bass response and removable microphone were notable features. The headset's build quality feels robust and durable. It would be ideal if all features were compatible with PS5. Overall, a superior gaming headset.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Wireless Headset
on September 19, 2025
Posted by: AngieNHtown
from Houston, TX
[This review was collected as part of a promotion.] The JBL Quantum 360X Wireless blew me away. The sound is super immersive, the bass hits hard, and I can hear every detail in-game. Love the dual connection — I can game and still take calls on Bluetooth at the same time. Super comfy for long sessions, great mic quality, and the battery lasts forever. Honestly, best headset I’ve owned for the price!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Randy Vegas
on September 22, 2025
Posted by: mandivegas
from New Orleans
[This review was collected as part of a promotion.] Used it on my computer gaming with my friends the sound and quality was amazing the microphone had great pick up range and I don’t have a loud voice and they could hear me clearly friends want to buy some now great job JBL
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
No Compromise Gaming headphones
on September 22, 2025
Posted by: 68eight
from Los Angeles
[This review was collected as part of a promotion.] My kids love these headphones.They say surround sound is awesome and mic is clear according to there friends they play with.I love the build quality they should hold up well over time.Battery is long lasting they havent died on them and they play for hours at a time.They work with both x box and ps5 so there interchangeable which is good no need to buy separate pairs.no complaits so far except they want another pair because they like them so much Bluetooth connected easily no issues there.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Solid gaming headset good for occasional music
on September 24, 2025
Posted by: Kidzip
from Florida
[This review was collected as part of a promotion.] I wanted to try these out for online gaming as my previous headphones I had kind of seen better days. Like all JBL products the instructions were easy to follow and I had them paired up in no time. I initially connected them to my phone to compare the Fidelity with music. I must say I was not overwhelmed. High volume levels we're not achievable but I'll preface that by saying that I listen to my music too loudly. Highs and lows were good but not outstanding. The microphone works very well and easily is removed if you don't want to use it. The headphones charged quickly and held a charge for 3 to 4 hours and we're still going. They're a solid headset and I don't think you can go wrong with them. If you want better sound I'm sure it will cost a lot more.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A great headset for my Xbox
on September 24, 2025
Posted by: Pina
[This review was collected as part of a promotion.] Been using the JBL Quantum 360X with my Xbox and I’m really impressed. Setup was instant — just plug in the dongle and it works. The audio is awesome, bass hits hard but you can still hear footsteps and voices clearly. The mic is super clear too, my friends noticed right away in party chat. Comfort is solid for long sessions, though the ear cups can get a bit warm after a while. Battery life easily lasts me days of gaming and I haven’t had a single dropout. Overall, exactly what I wanted: great sound, reliable mic, and hassle-free on Xbox.
I would recommend this to a friend!
Written by a customer while visiting jbl.com