Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
Fragile
on March 27, 2023
Posted by: DisappointingFlip
from Illinois
Expertise:Expert
Do not buy this phone!!! Initially I was happy, but then 100 days into the phone the hinge broke. It only opened to 90 degrees. Samsung would not stand behind their product. Concept is good, the device just isn't durable. Mine broke from a 30 inch fall onto carpet, I had a Spigen Tough Armor case on it too.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, March 28, 2023
Hello there, thanks for finding the available time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. As you know Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. But did you know that we also offer Samsung Care+ that can be added to eligible devices? It offers you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your briefcase, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone best ever
on March 26, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the best phone I have ever had. Pictures are amazing. The video and sound quality are superb
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful compact device
on March 26, 2023
Posted by: Raidervine
[This review was collected as part of a promotion.] I love how powerful and compact this device is. It's nice to have a flip device again. Feels great in my pocket
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Phone!
on March 26, 2023
Posted by: MyFirstCellReviee
[This review was collected as part of a promotion.] I've been around awhile, before there were microwaves, even calculators. I remember trying to input my next appointment at my doctor's office and other patients looking at me thinking, "Who do you think you are, with your fancy phone?" The reason I’m telling my history, is to explain that I have a long history with cell phones, I was there from the beginning.
I've tried many phones, even dabbled in iPhone, an experience I do not want to repeat. My favorites use to be the Galaxy Note, and the Note Fold 4.
I tried the Ultra, because it had the best camera and came with a built in stylus, (a Note in disguise). But, as I grew older I decided to do a 180 and try for the smallest phone available with the best features, thus the flip 4.
I love the flip 4! I use to always misplace my phone, because it was to heavy or big to carry it around; It would fall out of my pocket.
Whenever I see reviews on cell phones, they always compare picture quality. Unless you're a professional photographer, the flip 4 picture quality should far exceed your expectations.
You can still go to your kid's graduation ceremony, sit in the back row and zoom in on him/her.
Even though the flip 4 doesn't have a stylus, it's easier to text on it, than the previous phones I've owned; I guess they've improved the technology.
One of the best features about the flip 4, when it's closed, the outside screen shows date and time and other features.
Written by a customer while visiting Samsung US
Customer Rating
5
Flippy Z 4
on March 25, 2023
Posted by: TheBarkerlegend78
[This review was collected as part of a promotion.] I've been solely an iphone user since the beginning but the z flip 4 managed to get me to make the switch. The flip 4 is probably the coolest phone I've ever had. This thing literally does things Ive never seen from any other phone. I'm very pleased with this purchase. This time Samsung definitely made a phone better then any iPhone. Picture attached was taken by the zflip 4
Written by a customer while visiting Samsung US
Customer Rating
5
Folding your world is the best way!
on March 25, 2023
Posted by: Flipeasy13
[This review was collected as part of a promotion.] I use my zflip 4 mainly for work. The split screen feature allows me to multitask with ease. I can view my numbers and type at the same time! It's also easy to copy and past from one app to the other instead of switching from app to app. I also enjoy the cover screen usage. You can view messages and do quick replys. Access the camera with different modes. View calendar and schedule. And my favorite is changed music! Do all that without even opening the phone.
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung Z flip-4 5g
on March 25, 2023
Posted by: ParanoidAndroid
[This review was collected as part of a promotion.] I use my Samsung Z flip-4 5g for my everyday conveniences, including streaming high definition... Video calling. Etc.... I am extremely satisfied with the overall experience and user friendly Samsung Z flip-4 5g .
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is made for me!
on March 25, 2023
Posted by: Deki25
[This review was collected as part of a promotion.] It is custom made for me. I was looking for something comfortable, light, useful, very comfortable to take anywhere. It is a very good cell phone.
Written by a customer while visiting Samsung US