Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
The screen broke from wearing out
on May 1, 2023
Posted by: Xaviersmomd1
[This review was collected as part of a promotion.] Samsung replaced it for free cause I only had it 6 months
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Greetings Xaviersmomd1, thanks for taking the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. Fun fact, the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times! Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Please do not hesitate to contact Samsung Support if you have any additional feedback to share with us, if you have any questions, or if you would like any help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
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- Debra
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Written by a customer while visiting Samsung US
Customer Rating
4
This Product is Amazing, But...
on May 1, 2023
Posted by: Aurora4Ice
[This review was collected as part of a promotion.] I use my phone for mostly everything. My phone has such awesome features, amazing multi-tasking mode, very cute themes, and takes the most amazing photos I've seen on any cellular device.
But, sometimes my phone freezes out of nowhere, my battery life is not the greatest, and always choosing between using Samsung apps and Google apps can be a huge inconvenience. I just say pick one and don't have the other option pop up everytime I really need it in a hurry.
But, sometimes my phone freezes out of nowhere, my battery life is not the greatest, and always choosing between using Samsung apps and Google apps can be a huge inconvenience. I just say pick one and don't have the other option pop up everytime I really need it in a hurry.
I would've given it 5 stars because I really love my phone. But because of those issues I have with it, I gave it a 4/5 stars.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on May 1, 2023
Posted by: REDLADY62
[This review was collected as part of a promotion.] I use my device for work, and home. The features are very good. Its a simple phone to use. I love how the pictures look when watching a movie. The sound quality is very good also. I love Samsung products.
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming oand social
on May 1, 2023
Posted by: Hope13345
[This review was collected as part of a promotion.] I have never had any problems with stream or any social media.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome compact phone!!
on May 1, 2023
Posted by: InspectressGadjet
[This review was collected as part of a promotion.] I use my phone for daily usage. This phone has many bells and whistles that you would only think in a full sized phone. The wireless charging won me over along with several other hidden features. The phone has a feature where you are able to charge another phone if it is placed on it. I also like that this phone can be used as a camcorder! How cool is that!? I could go on and on about this phone.
I would highly recommend this phone to those that are tired of the heavy phones with no customizations.
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgia Vibes!
on May 1, 2023
Posted by: Stunnagirl612
[This review was collected as part of a promotion.] I use my phone for pretty much EVERYTHING! The camera quality is outstanding, the screen resolution is very nice, from the cover screen to the front display. I love the theme and widgets I can choose from. I use the Microsoft apps alot, my favorite would have to be Microsoft 365 (office). I don't regret switching over to the galaxy side! I don't think I'll ever want to switch back, There's just so much things you can do on this device.
My favorite feature(s) are efinitely the flip, and cover screen.
I get a nostalgic vibe everytime I open/close my device.
I love how compact the device is when it is folded.
The cover screen gives me easy access to the clock, notifications and alot of other widgets without having to open the device constantly. I definitely recommend this device. It does almost everything a laptop does, very convenient. I love that I don't have to carry multiple devices around throughout the day, Everything I need is in the palm of my hand!
One negative I would say is the battery life does die pretty fast, other than that this device is perfect for me!
My favorite feature(s) are efinitely the flip, and cover screen.
I get a nostalgic vibe everytime I open/close my device.
I love how compact the device is when it is folded.
The cover screen gives me easy access to the clock, notifications and alot of other widgets without having to open the device constantly. I definitely recommend this device. It does almost everything a laptop does, very convenient. I love that I don't have to carry multiple devices around throughout the day, Everything I need is in the palm of my hand!
One negative I would say is the battery life does die pretty fast, other than that this device is perfect for me!
Written by a customer while visiting Samsung US
Customer Rating
3
Screen is awful
on May 1, 2023
Posted by: Am26ber29
[This review was collected as part of a promotion.] I love the compact size for sure. The screen however is really durable for folding. I replaced the first one with the insurance before I even had it a year. Definitely going back the galaxy series.
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Hello there Am26ber29, thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing and unforgettable experiences when using our products. Samsung provides a 12-month warranty on our products that covers manufacturing defects in materials and workmanship, linked below. Samsung has conducted strenuous testing on our foldable devices to survive at least 200,000 folding and unfolding of the screen. Were you aware that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
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- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 1, 2023
Posted by: Justin
[This review was collected as part of a promotion.] Great features and compact definitely a good buy highly recommend
Written by a customer while visiting Samsung US