Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Updated tech with a retro feel
on May 1, 2023
Posted by: ElliotS
[This review was collected as part of a promotion.] Basically it's like someone expanded on how great flip phones could be now that we have smartphones. I love all the fun features!
Written by a customer while visiting Samsung US
Customer Rating
4
Nifty phone
on May 1, 2023
Posted by: Jerrydreal
[This review was collected as part of a promotion.] The phone works as great as a regular smart phone. It has a really good camera and display. Pictures and videos look great. Watching Netflix's or any other streaming media always loads fast and the quality is awesome. This phone was made to watch videos as giving it slightly bent keeps the phone propped up and my toddler can watch all the YouTube she wants without holding the phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, less than optimal battery
on May 1, 2023
Posted by: Vplikeshisandroid
[This review was collected as part of a promotion.] I like the phone, love all its features. The flipping is flawless. Looks and feels great.
It has the poorest battery of all flagship devices. Doesnt last a day, previous note device used to last day and a half.
Hence, despite all its greatness, battery just kills it. Just due to this i am consudering switching.
It has the poorest battery of all flagship devices. Doesnt last a day, previous note device used to last day and a half.
Hence, despite all its greatness, battery just kills it. Just due to this i am consudering switching.
Written by a customer while visiting Samsung US
Customer Rating
5
This product Amazing
on May 1, 2023
Posted by: Tontes25
[This review was collected as part of a promotion.] This device amazing features on gaming, streaming watching movie nice quality and very nice the battery life
Written by a customer while visiting Samsung US
Customer Rating
3
Great with a major problem
on May 1, 2023
Posted by: Woolzem
[This review was collected as part of a promotion.] I overall really love the design and the screen, the outer camera shortcuts and second screen I really love.
I have a major issue with what seems to be a major design flaw.
I have a major issue with what seems to be a major design flaw.
The center of the top layer of the screen began to Crack after a month of ownership and began to lift shortly after. This has greatly impacted my user experience and has made me wary of purchasing another folding phone in the future.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Greetings Woolzem, thank you for taking the time out of your day to share your feedback with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip4 and Z Fold4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. As long as you follow a few guidelines, your foldable phone will sparkle inside and out. Be sure to look over the article I have linked for you below titled, "Care for your Samsung foldable phone" for some helpful information that you may find beneficial. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Crimson
[This review was collected as part of a promotion.] I use phone for streaming gaming cbatting with friends across all platfroms of gaming had it almost 2 years with no problems great device for all needs great pictures and video
Written by a customer while visiting Samsung US
Customer Rating
5
The z flip 4 is awesome
on May 1, 2023
Posted by: Love2help
[This review was collected as part of a promotion.] I definitely was surprised with the samsung z flip 4. I didn't know that I would be able to play old retro games that I played when I was younger on it. I'm even able to by a controller that turns my phone into a Gameboy. I'm also loving that I'm able to customize my phone so easily with lots of variety to choose from. It makes me enjoy being on my phone. And the phone being able to flip is also very cool. I can talk, text,check the weather and notifications without opening my phone. Overall it's been a great phone and I like that I tried something new and different. Thank you for making this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good because it fits any where
on May 1, 2023
Posted by: Aletsashops17
[This review was collected as part of a promotion.] I love to watch videos, the image is very clear, and the size is perfect. The battery life is very good, and all the features of this phone work just perfect for me.
Written by a customer while visiting Samsung US