Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
4
Love the portability of this phone.
on May 1, 2023
Posted by: Cfaul22
[This review was collected as part of a promotion.] I use the phone for gaming email and of course as a phone.
Written by a customer while visiting Samsung US
Customer Rating
5
I may never have a regular phone again
on May 1, 2023
Posted by: Steamroller
[This review was collected as part of a promotion.] I am hard on my phones and I was skeptical about buying a foldable but I'm really glad I did. I really enjoy the fact that this phone fits in every purse and pocket. When I had a standard sized phone, half of it would hang out of some of my coat pockets and I had actually lost a phone that way. I was worried about owning a foldable because I drop my phone 7000 times a day, but I actually think this thing is more protected when that happens when it's closed. I've also dropped it open, and nothing has happened. I'm really a big fan.
Written by a customer while visiting Samsung US
Customer Rating
5
The phone that I have good service
on May 1, 2023
Posted by: Tweety
[This review was collected as part of a promotion.] I use my phone for my job ,pictures when i go on trips, my son school,doctors,talk to my friends
Written by a customer while visiting Samsung US
Customer Rating
3
This product could be great for arthritic elders
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I love watching You Tube,being able to take it wherever I go. The size is best above other phones since it is great for elderly and arthritic people. It is easier to hold than most phones. It would be great to offer a case for it that could hold money, charge cards,and change, a stylus and a finger holder would be a must have. It's great that it folds and can fit in my pocket. The typing would be better if it was made for large and finger triggers. More memory should be standard. Battery life is terrible. I'm lucky to watch a whole movie . The sound could be better since I have tinnitus. Just some thoughts from an old lady .
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Aloha JudPalski, thank you for finding the unobstructed time out of your hectic day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience I have included a few links that will help you resolve what you are experiencing with your Galaxy battery. Check them out when you have the free time! There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. I went ahead and provided the link for your device manual below as well so that you can easily customize the settings of your Flip4. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. If you're in need of more memory, I suggest looking into cloud-based storage options like Samsung Cloud, Google Drive, and Microsoft OneDrive. Please feel free to contact Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
A head turner for sure!
on May 1, 2023
Posted by: Pattywak
[This review was collected as part of a promotion.] I love this phone, as a reaction junky; I love how people react to me "snapping my phone in half." Plus I love the idea of protection closing the phone screen gives me. I tend to drop them. Functions smoothly, the sound is really decent. I am in love with this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Victor
[This review was collected as part of a promotion.] So i use my flip4 for gaming watching yt and work i have always had a samsung and always loved them this phone is no exception
Written by a customer while visiting Samsung US
Customer Rating
5
I love that it flips closed. I can't break it!
on May 1, 2023
Posted by: Fsmart63
[This review was collected as part of a promotion.] I use my phone for video and photo viewing, email, calling, and gaming. I love the clamshell feature, because I have a tendency to break screens, and that's almost impossible to do with this phone. I also love that I have plenty of room for my favorite games and apps, without my phone slowing down or crashing.
Written by a customer while visiting Samsung US
Customer Rating
5
Great for video calls
on May 1, 2023
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I love video calls with my grandkids. The fold feature makes it perfect for hands free conversations as well as streaming.
I also love that it fits in my pocket and there is no need for a screen protector.
I also love that it fits in my pocket and there is no need for a screen protector.
Written by a customer while visiting Samsung US