Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
This device take me back
on May 5, 2023
Posted by: BigRod393
[This review was collected as part of a promotion.] First I want to say, this is the best of not one of the best dancing products ever made. it brought me back to when I owned a flip phone years ago and loved the design and comfort, the Galaxy Z Flip 4 to me is the best device I can ever have.
I use it for basically everything from watching YouTube, Tubi TV, to using it for work. As a property manager, I use it to take great photos for assessment of any property maintenance needed like date, the timestamp and detail of the photo. Also being able to quickly print letters and notices that are saved in my Dropbox to my printer via Wi-Fi connection. GPU is great when it comes to gaming, I play Call of duty Mobile using Bluetooth controller and I love the response between the devices and graphics are an A+.
One of the main reasons hands down using the Flip 4 is utilizing the fold feature, from shooting a tik tok video with my son and being able to video chat with friends and family while multitasking without holding it by folding it half way and all the functions and buttons shift to the other side is awesome. Another feature is what I described in the beginning, folding it half the actual size when opened and having the comfort of knowing it's safely in your pocket. I had issues with my phone falling out getting out my car due to it sticking out just enough to slip out and fall, the Flip not only solves that, but gives comfort knowing it's no longer a concern. Anticipating the Flip 5 new front screen size & tear drop hinge.
Written by a customer while visiting Samsung US
Customer Rating
5
Its fun and pretty:)
on May 5, 2023
Posted by: weherenow
[This review was collected as part of a promotion.] Get lots of compliments and people in awe of the device! Love how adaptable it is:)
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone and durables
on May 5, 2023
Posted by: Larryj
[This review was collected as part of a promotion.] Bought this phone on release and it has been durable and fun to use. I modified the cover display to include Cover Launcher to access frequently used apps such as Samsung Health, YouTube Music and Sirius XM. No need to open the phone to use these app. I also use Flex mode for photos and typing short emails or text messages. Can't wait to see the Flip 5.
Written by a customer while visiting Samsung US
Customer Rating
2
Not bad phone just be warned design needs tweaking
on May 5, 2023
Posted by: Carlos
from Arizona
Expertise:Expert
The preinstalled screen protector on the zflip4 is horrible. I had it replaced under warranty through ubreakifix the other day and it's already peeling up again in the same spot it did on the original screen protector. it's a flaw in the design. The phone is pretty cool, speed and battery no issues, i've had the phone almost 6 months and it just started peeling right when the heat picked up here in arizona. Had it replaced not 2 days ago and doing the same thing. Also the hinge sometimes does make a noise it's done it ever since i bought the phone so I think more work on design is still needing to be done.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, May 9, 2023
Aloha Carlos, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your transparency as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding at least 200,000 times? We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is legit
on May 5, 2023
Posted by: Lovethissite
[This review was collected as part of a promotion.] I use my for my business n the flip phone works out great
Written by a customer while visiting Samsung US
Customer Rating
5
This product had great features and hardware
on May 5, 2023
Posted by: KaptainJackT
[This review was collected as part of a promotion.] I use my device to play games and to watch videos mostly but everything ride works very well even better than expected.
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall build and lightning fast
on May 4, 2023
Posted by: Samdroid
[This review was collected as part of a promotion.] I use this for work and love the build quality and small size. It feels strong and sturdy and has been really reliable.
Written by a customer while visiting Samsung US
Customer Rating
2
Hinge need work
on May 4, 2023
Posted by: Shawn
I've had the farm 4 months this is my fourth phone because of the screen breaks at the hinge
Response from Samsung USBy Debra, Social & Commerce, May 9, 2023
Greetings Shawn, thanks so much for taking the opportunity to review your Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink into your charging port, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Our partners at UBreakIFix are also available to assist your repair needs. Fun Fact: The Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times! When it is most convenient for you, please feel free reach out to Samsung Support for further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community https://www.ubreakifix.com/
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community https://www.ubreakifix.com/
Written by a customer while visiting Samsung US