Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
So far so good!
on August 18, 2023
Posted by: TonePup
[This review was collected as part of a promotion.] Overall I'm really impressed with it so far! It's a huge improvement over my old S8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fun flip phone
on August 17, 2023
Posted by: Samsungluvr
[This review was collected as part of a promotion.] I like the flip feature a lot. The only concern is the factory screen protector has developed a crease right in the middle of the screen.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 18, 2023
Hey there Samsungluvr, we appreciate you taking time to share your feedback on your Samsung Galaxy Z Flip4. We are so happy to hear you are enjoying the flip feature and the functionality of your device. We do offer a one year manufacturing warranty to cover any defects caused by the manufacturing process. If you believe your device is experiencing this kind of difficulty, we have provided a link to the Samsung Support Team to help determine what actions are available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It is a good team although it would have been perf
on August 16, 2023
Posted by: Jerry0515
[This review was collected as part of a promotion.] I like to take photos watch videos on youtube and netflix among others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So nostalgic
on August 16, 2023
Posted by: Diamke
[This review was collected as part of a promotion.] I loved my z flip 4, comfortable to hold and I love that the finger print scanner is on the side versus under the screen. I will definitely be getting the 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for being early. Still
on August 16, 2023
Posted by: TBosTheBoss
[This review was collected as part of a promotion.] ZFlip 4 is a great phone to daily drive, but it still feels like it wasn't ready to be mass produced. Screen is very fragile and I actually had to switch to an S23+ because of its lack of durability. But if you take care of your phone and you don't drop it. You won't have any issues with the Zflip4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has high speeds
on August 15, 2023
Posted by: Jason22
[This review was collected as part of a promotion.] This product is awesome easy to use and compact with great fitures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the phone, but the hinge pops out
on August 15, 2023
Posted by: Matthew
[This review was collected as part of a promotion.] I truly love this phone! I have had an issue that I believe many people have had. The phone's hinge has a possibility to pop out with any slight fall or drop. It truly seems random whether any fall will pop out the hinge and then the screen will break from the hinge colliding from it. Samsung has replaced the screen for me both times free of charge and I am very thankful. I heavily recommend this phone I just recommend getting a case with a thick hinge gaurd. I have found that the only case that I've tried that successfully keep this from happening is the ONN rugged phone case. I love the phone and the features it has and I love Samsung's customer service. Just not the fragility of the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Lasted less than a year.
on August 14, 2023
Posted by: MrMedic
[This review was collected as part of a promotion.] About a week ago the phone began to shut up anytime I closed it. It didn't matter how much battery life I had left it still shut off. Then it stopped charging. The phone became such a stressful point that I paid it off and sold it.
When the phone did work though? 4/5 stars. Take a star off for the weird bump in the middle of the screen.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 15, 2023
Hi MrMedic, thank you for taking time to share your thoughts with us about your Samsung Galaxy Z Flip4. We are happy to hear you were enjoying the features of your device prior to your difficulty with the battery. We do offer a one year warranty on all of our devices for any manufacturing defects. We have the Samsung Support Team available to assist our customers at any time with warranty information, troubleshooting assistance, or to answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US