Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
4
Good phone easy to damage
on August 20, 2023
Posted by: Jead21
[This review was collected as part of a promotion.] Good phone just easy to damage one drop phone hinge doesn't work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Cool Phone, but wont last long
on August 20, 2023
Posted by: CBLUC
from Chico, CA
Expertise:Intermediate
Everything is awesome about this phone except it only lasts about 6 months before the screen starts to peel up just from normal use. They say its been tested for thousands of flips but don't be fooled. They have serious innovating to do before they get it right. If your buying an expensive phone in the hopes of having it last you many years, don't buy the flip. It will only last maybe a year and then you are fighting Samsung over a warranty and good luck with that.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 22, 2023
Hello Cbluc, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We understand the importance of the durability of your device. We have provided a great article link below about care measures specific to foldable devices. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Exactly what I was hoping for
on August 19, 2023
Posted by: PDXSamsungfan
[This review was collected as part of a promotion.] I wanted a phone with a smaller size to fit in bags. This phone is awesome. Love the ability to set it at 90 degrees to take a picture.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on August 19, 2023
Posted by: Jubugg
[This review was collected as part of a promotion.] I use my phone for personal and work. I like flip than when closed it is small to fit in my pocket and not fall out. Small enough to hold in my hand and less chance of dropping. The features are incredible. I can do alot of functions without opening.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy Flip4
on August 19, 2023
Posted by: LennyJG
[This review was collected as part of a promotion.] Thia phone is just so fast and powerful, so many extras to make it so practical. Paired w/ a Galaxy watch, it's a powerful combination!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very accessible
on August 19, 2023
Posted by: tinthoy
[This review was collected as part of a promotion.] I use this product obviously for my day to day routine.What I like about this product is its accessibility and convenience. I really like its flip that I can always carry it in my pockets without the hassle of being bulky and loud.Functionality is also what I desire with zflip4.This is fast with no lags.Overall design is decent and innovative.One thing that I'm looking forward is to have a bigger cover screen and you can answer calls not on speaker mode when the phone is folded.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My biggest issue is the screen. Where it folds. I'
on August 18, 2023
Posted by: Rkendall84
[This review was collected as part of a promotion.] The screen creasing is the biggest issue. Other than that, the camera and operating is great
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 21, 2023
Hi Rkendall84, thank you for your feedback on your Samsung Galaxy Z Flip4. We are so happy to hear you are enjoying getting great pictures and videos on your device and using it to keep in touch with all of your loved ones. If you haven't done so already, we have included a link to the Samsung Support Team if you feel there may be some defect with the display of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Zflip4
on August 18, 2023
Posted by: Lespota
[This review was collected as part of a promotion.] Overall I love it, but the outside screen could be more useful
Value
4
Written by a customer while visiting Samsung US