Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3 out of 5
4.3
(1,758 Reviews)
Open Ratings Snapshot
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product. 
(
541 out of 634
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5 out of 5
5
Love it my flip
on August 21, 2023
Posted by: Niecenate
[This review was collected as part of a promotion.] Love the phone. Good picture durable . Small great sounds
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it, it'd be a 5 if the screen didn't crease
on August 21, 2023
Posted by: FlipfortheFlipFold
[This review was collected as part of a promotion.] I use my Flip Z 4 for everything. I love how you can open it half way to prop for a picture. No more finding someone or something to hold it and take a picture. I think my next device will be the 5 fold!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good features but lacking quality
on August 21, 2023
Posted by: Sarasota123
[This review was collected as part of a promotion.] I want to start by saying I really enjoy this phone. It's fast, the screen looks great, and the interface is nice. The features with the folding screen are great.
With that being said, I had to replace the battery 2 times in less than a year. On top of that, even with a new battery, the battery life is not great.
Value
3 out of 5
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 22, 2023
Hey there Sarasota123, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We completely understand the value of all day battery life to the use of your device. We are happy to hear you have been able to get a replacement done for your battery when it was not functioning as intended. Without knowing what kind of battery life you are experiencing we recommend reaching out to the Samsung Support Team, linked below, for further assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like a Gameboy SP
on August 21, 2023
Posted by: Junsui
[This review was collected as part of a promotion.] I love being able to fold this and make it more compact. The one problem is most cases don't include a hinge protector which is a must have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Screen Protector
on August 21, 2023
Posted by: nic2name
[This review was collected as part of a promotion.] screen protector is cracking at the fold after 1 year, hope it doesn't damage the screen. sometimes the phone just seizes at random times and wont react/ wakeup
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on August 21, 2023
Posted by: Wdblake
[This review was collected as part of a promotion.] I love how compact it is when you fold them fit in woman little jeans pocket no need to carry big purse anymore
Outside screen purfefor selfie
No problem playing game and video call at the same time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Chic phone
on August 21, 2023
Posted by: Mivalenciana
[This review was collected as part of a promotion.] I love my Flip phone everybody asking me how cute is my phone and I don't like bulky phone just have to be careful no drop off the damage it could be to no opening the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Switched from Apple for this phone
on August 21, 2023
Posted by: Sugarpill
[This review was collected as part of a promotion.] This is my everyday phone for work and personal use. I switched from an iPhone because I wanted something different, unique, and fun. The customization is amazing, and the versatility is unmatched. I'm constantly finding new and innovative features on this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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