Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Zero complains
on August 21, 2023
Posted by: Preemo
[This review was collected as part of a promotion.] Battery has a "limit charging to 85%" feature which kept my phone battery from degrading over time. Best phone I've owned so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone, hate the screen repairs
on August 21, 2023
Posted by: Pistolpete
[This review was collected as part of a promotion.] I absolutely love this phone. I need something small that fits in my pocket. I sit next to a charger all day and if driving so the battery isn't an issue unless I go to a sporting event and don't have a battery charger nearby. Camera features are great. The only problem is the built in screen protector comes up and you have to get the whole screen replaced. Mine had 2 months left on the mfg warranty, so no cost to me. Hope the replacement lasts longer.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 24, 2023
Howdy PistolPete, thank you for your feedback on your Samsung Galaxy Z Flip4. We are happy to hear how much you enjoy the compact pocketability of this device and are capturing some great moments with the camera. We have provided a link below to a great article about care measures you can take specifically for foldable devices. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
5
flip review
on August 21, 2023
Posted by: raerae05
[This review was collected as part of a promotion.] great phone love how they were able to put a flip and touchscreen all in one front screen is great for changing songs and being able to send quick replies and answer calls without opening the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone so awesome
on August 21, 2023
Posted by: Nikkie
[This review was collected as part of a promotion.] I love this phone I works amazing do sleek there's nothing I don't like about it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fits easily in pocket, feature filled
on August 21, 2023
Posted by: DeLumps20
[This review was collected as part of a promotion.] This phone is my connection to the outside world. I use it for my security devices, my smart thermostat, many other devices. My email and other important apps are quickly opened and at my disposal. BEWARE: due to its flippiness, my built-in screen protector started cracking after 6 months. Make sure to have it replaced before the warranty is up...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone!
on August 21, 2023
Posted by: Dj4you
[This review was collected as part of a promotion.] I absolutely love my Galaxy ZFlip 4, super fast connection speeds and the camera is amazing!
Love how you can watch something when the phone is half shut.
Love the versatility of the window when the phone is closed. You just tap the screen and you can see what time it is,who called or texted you,the weather and music.
Would possibly be interested in the Zflip 5 to check out what it all has to offer.
But all in all ,I have always been impressed with all of the Samsung Galaxy phone I've ever had!
However the ZFlip 4 is by far my favorite......so far
Love how you can watch something when the phone is half shut.
Love the versatility of the window when the phone is closed. You just tap the screen and you can see what time it is,who called or texted you,the weather and music.
Would possibly be interested in the Zflip 5 to check out what it all has to offer.
But all in all ,I have always been impressed with all of the Samsung Galaxy phone I've ever had!
However the ZFlip 4 is by far my favorite......so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone
on August 21, 2023
Posted by: Juggalo4life
[This review was collected as part of a promotion.] Love samsung devices went from a iPhone 4 to galaxy and haven't used anything since the flip 4 is nice other then the front screens is to small and the slightest drop cause the pins to break love the phone
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 24, 2023
Hi there Juggalo4life, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear you are enjoying the features of your new device. We do offer a one year warranty on your device that will cover any manufacturing defects. We also have available Customer Care+ Plans to help you feel confident that you will continue to be able to make the most out of your usage of your device and your life. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features!
on August 21, 2023
Posted by: TeacherLady3
[This review was collected as part of a promotion.] I enjoy this product tremendously. It does everything well, as expected. I particularly enjoy how compact it is in my pocket, which feels much more secure than having part of it sticking out. I still have more to learn about its features.
The only drawback I've experienced is that air bubbles that obscured the view became a problem at the fold, eventually necessitating going to an approved shop to get ithe protective covering replaced. I've had the phone less than a year. Even though Samsung generously paid for the repair, it cost me several hours of my day. And I'm a bit nervous that it may have to be repeated in the future, which Samsung will not pay for.
The only drawback I've experienced is that air bubbles that obscured the view became a problem at the fold, eventually necessitating going to an approved shop to get ithe protective covering replaced. I've had the phone less than a year. Even though Samsung generously paid for the repair, it cost me several hours of my day. And I'm a bit nervous that it may have to be repeated in the future, which Samsung will not pay for.
Value
4
Written by a customer while visiting Samsung US