Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
Dropped Once Low Height. Completely Destroyed.
on September 19, 2022
Posted by: KDRS160
from New Jersey
It hasn't even been a month since I traded in my Galaxy Note 10. I bent over to put my shoes on and it dropped out of my pocket, slipped out of the case, and broke on the floor. The glass on the back is cracked. The hinge is uneven, and the screen is pushed forward causing a bright line. I dropped my Note 10 plenty of times, even without a case. Never cracked. This one had a case and is destroyed. If I hadn't already paid insurance on the phone for a replacement, I'd get a different phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, September 20, 2022
Hello…We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we strive to innovate and improve on the design and functionality of our products. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Phone defect
on September 19, 2022
Posted by: Shawanda
Expertise:Intermediate
I had this phone for less than a week and the screen lifted on the left side and the phone was stuck and wouldn't open completely. The hinge was stuck causing the phone not to fully open.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty neat phone
on September 18, 2022
Posted by: OxFaY
from Massachusetts
Expertise:Intermediate
I had the original flip when they came out, wasn't too thrilled. Decided to get the 4 when I saw it and after a week I couldn't be happier. The phone has gone through so many upgrades that it feels like a true flagship phone. The only downside is the screen is plastic based, which can be a downside, but my friends fold has never had any issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 16, 2022
Posted by: Anonymous
from NM
Expertise:Beginner
Love, love, love my z flip 4 ♡ I love the fact they changed the purple shade name to Bora as well 저는 이 폰이 너무 마음에 들어요 ㅋㅋ 이 제품을 주셔서 감사합니다♡
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great Phone overall
on September 14, 2022
Posted by: pollo23
from Chicago,IL
Expertise:Intermediate
I have had the Z flip 4 for almost a month now and it is honestly the best phone i have had. there are so many features to explore and everything runs smoothly. It's hard to imagine going back to a regular phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement great PHONE
on September 14, 2022
Posted by: Cro 1
from Boston
Expertise:Intermediate
I owned flip 3 5g was interesting phone but was missing few points that new one addresses big time as most important BATTERY LIFE. I Really see differences in battery life can go 14 hours how i use daily. Screen is more tight if you can call that, crease is less visible and overall quality of phone is great. I am very pleased with Flip 4 i wish to see outside screen a bigger but hope next model will offer that. THANKS SAMSUNG.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on September 13, 2022
Posted by: Lisa
from Sicklerville nj
Expertise:Expert
This phone is the best phone I ever owned. I previously owned the Z flip 3.The Z flip 4 has a better long lasting battery also better hinge. It's worth the price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great
on September 13, 2022
Posted by: Robin
I really like the new features and camera quality much closer to a S22 Ultra. Really the best phone I ever had, great work on the upgrade Samsung!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US