Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
This is the first z series I've owned it's really
on September 29, 2022
Posted by: Boogie
from Cadillac,Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this z-flip 4 unlocked bespoke white edition and I love it. Everything works really well reminds me another of my first phone I had in high school would recommend 120/100
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, Less durable than last version
on September 28, 2022
Posted by: Mike
from Minneapolis
Expertise:Expert
I picked up the Flip 4 after a year of using the Flip 3. Flip 3 was dropped about once or twice a month as per usual with me and phones. Accidents happen. Flip 3 seemed fine though. Was using a case, no real damage noticed. First 2 months with my Flip 4, dropped a couple times, but the other day I set the phone on the couch and it slipped off the side, fell on the hinge while closed, and then could not open the phone fully anymore, also resulting in damaged screen. I checked online and many people are getting the same issue. hopefully they fix this for cheap.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, September 29, 2022
Hi Mike,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. I've attached the link to our warranty department below, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. I've attached the link to our warranty department below, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I can't go back
on September 28, 2022
Posted by: Stiny
from New Bedford, ma
Expertise:Intermediate
I was a bit hesitant on jumping into the foldable wagon, but my goodness I am so glad I did, I never knew I wanted a phone this long,
Now I can truly multi-task even with the flips smaller screens, not having the ability to use an external display is a bit sad, I do my miss my dex, but it's a drop in the hat
A small price to pay for innovation and a great product
Also the pictures are pretty good too(all unedited)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NOT a good phone
on September 24, 2022
Posted by: Brittany
Cool Idea, bad phone. I have found the black screen of death. Google it. It is a thing that happens to this phone. We are in 2022. Samsung, FIGURE IT OUT. This shouldn't happen. I give it 2 stars because occasionally I can call people.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, September 26, 2022
Hi Brittany,
Thank you for your review of the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung's Warranty department, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung's Warranty department, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on September 23, 2022
Posted by: Anonymous
from Corbin, Kentucky
Expertise:Expert
I've been using Samsung for over 25 years. For me, they have always been quality cell phones and excellent electronics. I love the Flip 4, very comfortable, pretty, and easy to use, and I have it in a lanyard and it doesn't get lost. I recommend it 100%
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love it x2
on September 22, 2022
Posted by: Rich
from Rio Rico, Az
Expertise:Intermediate
I bought this phone along with my fold 4. And I must say I love it as well.. I can never choose which to use.. but the pocketable size is perfect for work.. while my fold 4 I use for days off. So far this phone is amazing but it lacks in two categories. The battery although not giving me major issues I would like it to last a bit longer. And second is the cameras. I like the cameras but wouldn’t mind ultra cameras on such a flagship device. Like I stated in my fold 4 review. Aside from that it’s pretty perfect. On and on the color I am a guy who likes the pink gold color with the peach leather case.. it’s a go..
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 22, 2022
Posted by: Tre60
from Johnstown pa
Expertise:Expert
I started with the flip 3 in June and upgraded to the 4 soon as it was available for pre-order. I love thus phone. Not sure what other people are doing or not doing to there phones but I haven't had any issues. I'm a BIG FAN of Samsung after leaving IPhone in 2012.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is gorgeous.
on September 20, 2022
Posted by: Lisa
from San Diego, Ca
Expertise:Beginner
#1 you need to know that all the 3 month trials they put in the cart are actually the free trials that everyone gets with a new account so if you've ever had spotify before...no dice.
#2 I have no problems with anything the phone is gorgeous and does more than I thought it would. I love all the new cases with holding straps on them, though I didn't like the replacement straps. Being able to access music and notifications without opening the phone is huge so is being able to stick the phone in my pocket like a normal person without it dragging my pants down.
#3 I miss my S22 ultra. I think I knew I would. This camera is not bad but it's nothing like the camera on the s22 ultra. I also miss the huge screen, s-pen and speakers. If you don't already have the best camera you can get in a phone today then it probably won't bother you.
I got this so I can put it in a pocket, small purse, or even hook it on a lanyard or key ring. And it does that wonderfully, I can also slam it closed when I want to hang up on someone. The animations and abilities on the cover screen are fun.
#4 even though its compact this phone is twice as thick as Z flip I have from a couple of years ago and it can go in the pocket of sweats and they wont fall down. However, the flip 4 does feel much studier and better made.
I will add the pictures I took outside today so you can judge for yourself.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US