Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3 out of 5
4.3
(1,758 Reviews)
Open Ratings Snapshot
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product. 
(
541 out of 634
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3 out of 5
3
Great phone! Poor built quality.
on October 6, 2022
Posted by: Ziziol
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered this great phone and I was super excited using it. One day I notice there is a chip on the side of phone next to the screen, then a bright light on the screen, then a whole line from side to side. I've been reading post all over the internet and apparently this is common on this specific phone. I didn't drop the phone and had it on its rubber case the whole time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Ziziol,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as it ensures we remain innovative and improve on the design and functionality of our products. I've attached the link to our warranty department below. Please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone, Love the utility of it
on October 6, 2022
Posted by: Hivo
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I like this phone a lot, I love the different ways I can use it with the flex screen, Only concern is in the durability of the screen, I had the z flip 3 and the screen cracked after a year of usage, we will need to wait and see how stronger the 4 version is.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new flip 4!!
on October 6, 2022
Posted by: Anonymous
from Baytown TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the flip 3 and upgraded to the flip 4. The battery is so much better, the camera is awesome, it seems to be more sturdy than the flip 3, which is a great thing. The flip 4 has to be my favorite phone of all time. I have had it going on 2 months now and I am just as in love with it now as the day I got it. It's truly a great device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on October 6, 2022
Posted by: Ashley
from Trenton, NJ
[This review was collected as part of a promotion.] I really like this modern flip phone. It gets a lot of attention when I pull it out and open it! The battery on the flip4 is a huge improvement over the flip3 as is the camera. The battery lasts me all day now.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery can last a full day without pressure!
on October 6, 2022
Posted by: Mango
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] A good improvement from Z Flip3, feels more sturdy & premium, battery is lasting longer, overall a good purchase!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just keeps getting better
on October 6, 2022
Posted by: Gadget Addict
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my 3rd version of the Flip, and I love it! Still waiting on the larger outer display with more functions. Already awaiting for 2023 release.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great size and compact.
on October 6, 2022
Posted by: Skylinn
from Canby,Oregon
Expertise:Expert
[This review was collected as part of a promotion.] I’ve used the zflip4 since it’s release and it’s really a amazing little device. It’s so compact and easy to hold that I am not as concerned about its fragility due to it being easier to hold.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite Foldable Yet
on October 6, 2022
Posted by: Hoss55
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I've now owned five Samsung Foldables, two Galaxy Z Folds and three Galaxy Z Flips and the Z Flip4 is by far the best one yet for portability and performance. I went with the Bespoke model combining Khaki with a gold frame and it turned out great. I kind of wish I didn't feel the need to cover it up with a case! Day to day performance has been great and the battery tweaks versus the Z Flip3 are much appreciated. Samsung is really turning Foldables into a viable option for everyone. If you're tired of the same old slabs coming out year after year, it's time to "come into the fold!"
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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