Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3 out of 5
4.3
(1,790 Reviews)
Open Ratings Snapshot
Rating breakdown 1,790 reviews
5 Stars
1,128
4 Stars
392
3 Stars
108
2 Stars
65
1 Star
97
86%of customers recommend this product. 
(
567 out of 662
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5 out of 5
5
Beats my Samsung S 22
on October 6, 2022
Posted by: Que27
from Peru, NY 12972
Expertise:Intermediate
[This review was collected as part of a promotion.] Have owned about 2 months and this phone kicks butt. Works great as a phone, line that I can see messages on front screen without opening and photos are great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Pocketable and utilitarian
on October 6, 2022
Posted by: Charai
from San Francisco, CA
Expertise:Expert
[This review was collected as part of a promotion.] The battery actually lasts all day, and dust is surprisingly not an issue. You can't easily stick cards behind it with existing cases cus they stick out a bit, but that's to be expected.
The new processors can ever be turned down a bit to save even more battery, and I often find myself with 2 days of use, assuming I don't play on it too much or watch too much content. I only with the cameras were improved, but actually, they're still wonderful coming from a S10+. The processing is much improved so even with the same megapixels, the images are a lot less noisy/grainy! HAving it fold is nice too. I can sit in on the desk while using the flashlight to work on stuff, and flexmode is nice for watching things while I eat. Best part is, folding makes it easier to use the phone less to practice a healthy life, and you can even use NFC to pay on the small cover screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great color and feelsmmore sturdy
on October 6, 2022
Posted by: SEAShed
from Jacksonville, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the Z3 Flip and I like the feelmof this one better. It feels a little sturdier and the color is beautiful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I Have Ever Owned
on October 6, 2022
Posted by: R Tolleson
from Temple, TX
Expertise:Expert
[This review was collected as part of a promotion.] I already owned a Z Flip3, and was quite happy with it, but upgraded to the 4 for the improvements in the camera and the MUCH longer battery life. This battery is as good as any smart phone I have ever owned. The camera takes wonderful vivid shots, even in low light or with lots of movement. Web pages and apps load quickly, and the speaker is quite adequate for either music or spoken word--the volume levels are very satisfactory. The phone fits nicely in my hand, and with the official Samsung case, I can put a finger in the ring so I can hold it securely in my hand. I don't notice the phone heating up, even when I'm using multiple apps. Charges quickly too. Oh, and I saved the best for last: the Flip fits much more easily in my pocket. The "seam" isn't really noticeable when watching videos, and the display itself is bright and vivid. I have had phones from pretty much every major manufacturer, and I have never had one I liked as much as the Z Flip4!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still Better than iPhone
on October 6, 2022
Posted by: BenG
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] 10 years ago I switched to Galaxy and I've never looked back. The ZFlip4 is an incredible phone, although I do wish they had upgraded the cameras AND included an SSD card slot in this version. Of course, we've all come for the flip - it makes the phone super manageable to carry in your pocket and its a showstopper.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip 4 pocket phone
on October 6, 2022
Posted by: Lenny
from Bradenton, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have used the fold2,flip 3 & now the FLIP 4. It's just a delightful phone to have, been using it through the hurricane & it performed perfect. It's very light, so it slips right into your pocket. Have access to my laptop through the phone $ it works well. Will never buy anything else.
Len K
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Excellent concept and user experience, some flaws.
on October 6, 2022
Posted by: DiscoSlug
from Lexington, ky
Expertise:Expert
[This review was collected as part of a promotion.] Owner 2 months. Love the phone in almost every way. I haven't been this excited to own a phone since the galaxy active 5. Hinge is not perfect, after 2 months and no damage or drops the hinge now closes not uniformly, so it will not stay snapped shut anymore. Also, battery is quite small and it doesn't seem the hardware or software is capable of dealing with the smaller battery.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you're enjoying your new phone! I've attached some links that should be of help regarding the battery life of your device. Also, the link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany

Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Could use a bit more battery life.
on October 6, 2022
Posted by: Rye Bread
from Flint
Expertise:Expert
[This review was collected as part of a promotion.] I bought this about two months ago and found it wasn’t for me. I gave it to my fiancés mother and she loves it. I like the speediness of the interface, the build quality and how compact it is when folded! It has decent enough cameras and is excellent for messaging and calls. I would recommend the Z Flip 4 for anyone wanting a phone for messaging and other stuff first, content consumption second!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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