Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3 out of 5
4.3
(1,758 Reviews)
Open Ratings Snapshot
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product. 
(
541 out of 634
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5 out of 5
5
The best foldable
on October 9, 2022
Posted by: MyFlipPhone
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my 2nd flip phone. My 1st one was zflip3. I upgraded when this flip4 came out. I don't think I can go back to the big, bulky phones anymore. I really like the size of the phone when folded. When you open it, its display is just as large as the other phones. Only thing it lacks is the quality of the camera. It only offers 12 MP, which is much inferior than other phones out there at this price point. However, for the convenience of being able to fold it in half, I am willing to sacrifice the quality of the photos.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beat phone I ever had
on October 9, 2022
Posted by: Umka10
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] My first phone from Z series was first generation Z Flip and since then I knew that flip phones are my new addition. Z Flip 4 is obviously more advanced than the first generation Z Flip. The only thing I would change is the front cover matt appearance. I prefer the shiny, mirror like front of Z Flip first generation. Yes, it leaves fingerprints all over, but with the transparent cover looks great. Overall Z Flip 4 is the best phone for me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, good camera.
on October 9, 2022
Posted by: Oswaldo
from Galloway, Ohio.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a 2 months ago and I like this device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is way better then the zflip3.
on October 9, 2022
Posted by: Bobby
from lugoff, sc
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone! Much improved battery life. Great value for the money.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great gimmick, great execution *concessions needed
on October 9, 2022
Posted by: Patchy
Expertise:Expert
[This review was collected as part of a promotion.] Just bought the phone, been using it for a few days. There's no real issues I personally have, but understand that you MUST go into buying gimmicks knowing that you MUST make concessions. This phone will not have the best screen, or be the strongest processor or durability wise, and its camera is years behind the quality of cameras on phones nowadays. But what you're getting is something different than just a regular phone. There are fun quirks that set this phone apart from the competition, but understand that you are going to sacrifice certain forms of reliability. I own a professional camera, so I don't care that this phone camera is the equivalent of something top of the line in 2018. I take good care of my phones, plus never (accidentally) drop them, so the fact that the hinge can theoretically be snapped in half is less of an issue for me. The downsides FOR ME, are unimportant, so I prefer to use something fun compared to the "old reliable". Products like the flip and fold phones show me that big corporations can actually create new and interesting tech instead of regurgitating the same product over and over again. Even though Samsung is guilty with this as well, they have always been ahead of the competition when it comes to making interesting gimmicky side projects like the note line of phones, and edge line. They eventually took X gimmick or idea, iterated on it, and released a better, more refined version. Case in point, the flip 4 is the first phone in this line that is really competitive with the competition. For me, the product is around an 80 to 90/100 and I can't ask for anything better for the price point and the tech out at the moment (thank you guys who used the flip 1 to 3 for beta testing the design), but for some people, the gimmick isn't useful or fun enough for the price asked, and they might give it more of a 3 star review. If you have the expectation that this phone should be better than the tried and true flat phones out there that has been done for more than a decade now, please don't do that. Be pleasantly surprised for a quirky, slightly flawed product that comes so close to the current best phones on the market. But remember, those phones don't flip.
This review is coming from a guy who bought the lavender color, 128 gb model, and I've been using the Samsung S 10 before this, the S 7 edge before that, the Note 4 before that, the IPhone 4S before that (cough cough), and a flip phone before that. I've come full circle.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good upgrade
on October 9, 2022
Posted by: Demigomez
[This review was collected as part of a promotion.] I bought it a couple of days ago and I really like it.
I am just annoyed that my notes from my old LG Aristo 3plus doesn't transfer as nicely so I have to do it manually but other than that everything else is pretty good
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 9, 2022
Posted by: Kays4bake
from Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone about a month in a half ago traded in My galaxy s21 fe and I most definitely don't regret it I love the phone so much I love using flex mode while using the camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unfold Happiness
on October 9, 2022
Posted by: Dubshop
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for 2 months now and I an very satisfied with it. Considering that it fold you would think that it would show a bad line in the screen but it is not bad at all. The resolution on this phone is magnificent and it shows videos very clearly. I and very happy with my purchas
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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