Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
4
I almost love it a lot
on August 22, 2023
Posted by: Qlintqlint
[This review was collected as part of a promotion.] Overall I really love the phone. I often get comments on it and it's a really unique fun design. It's cool to have a phone that's actually something different than the same boring design.
The phone works well enough. I wish the cameras were better and there was a long lens. Otherwise I don't have any issues running all my apps
I also enjoy propping it up L shaped to watch YouTube videos or take zoom calls.
I would highly recommend getting this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone But Has Screen Issues
on August 22, 2023
Posted by: FormerIphoneUser
[This review was collected as part of a promotion.] I use my Samsung for games, work, social media, fitness tracking and more. The battery life is not great compared to iPhone and I've had issues with the screen two times already. Thankfully, my phone is insured but it is inconvenient and I never had this issue with any of my iPhones. It is a trade-off for the novelty of the phone and some of the cooler features of the Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It was easy to put in the pocket. Good camera too
on August 22, 2023
Posted by: Playmaker11
[This review was collected as part of a promotion.] Everything is great, basically the dual screen for gaming and watching youtube.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cute but needs better screen protection
on August 22, 2023
Posted by: GalaxyLoverNYC
[This review was collected as part of a promotion.] I have been a long time lover of Samsung galaxy products. This is the first foldable phone I've purchased and I'm not disappointed. It's lightweight, but packs a punch. The speaker is loud for both music and on phone calls. The phone is easy to customize as well as navigate. The only drawback to this device is the line in the screen where it folds. As time went on, it became more noticeable until an air bubble developed. Samsung offered a replacement screen protector, I'm not sure how long it will stay intact. Overall I'd recommend this phone if you are the type of person who changes devices regularly.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 30, 2023
Hello there GalaxyLoverNYC, we appreciate your feedback on the Samsung Galaxy Z Flip4. We are so thrilled to hear how much you love the features and functionality of the device. If you are someone who doesn't love to upgrade to the newest device frequently, we do have Customer Care+ Plans available to cover beyond the one year warranty period and help you keep your device in pristine condition. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Product is cool idea
on August 22, 2023
Posted by: Cohigh42
[This review was collected as part of a promotion.] Great phone but issues is constantly with the hinges of the device
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 30, 2023
Hey Cohigh42, we appreciate your feedback on your Samsung Galaxy Z Flip4. We are happy to hear you think this phone is great. We have done extensive research and development with this device and have increased the durability of the display and hinge. This device has been tested to withstand up to 200,000 open and closings without adverse effects to the hinge. We also have great information on our website to help with tips to take even greater care with your foldable device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
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Written by a customer while visiting Samsung US
Customer Rating
4
Don't see what the fold option is for
on August 21, 2023
Posted by: Monifa
[This review was collected as part of a promotion.] I love the flip z 4. It's one of my favorite Samsung devices, but I just didn't really find it's purpose of flipping the phone when I use it mostly when it's fully unflipped. Other than it looking cool, I really don't use the flip option, unless I'm charging it. Also, its kind of heavy, but not as heavy as the fold model. All in all, i wouldn't trade it in for any other brand or model. Satisfied with my flip.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The flip side worth catching
on August 21, 2023
Posted by: DavidS
[This review was collected as part of a promotion.] Waited patiently for the bugs to get worked out on the foldable screen technology...was definitely worth the wait.
It is hard to describe how amazing it is. From the compact size, to the sleek design...it screams - WOW. The things you can do with it are endless. You can stream videos with it folded so you don't have to prop it up. Take selfies with the rear camera - and be able to preview LIVE through the cover screen. You can bring back old memories of closing your phone to end calls. You can control media with it closed. And so much more stuff being added constantly!
It is hard to describe how amazing it is. From the compact size, to the sleek design...it screams - WOW. The things you can do with it are endless. You can stream videos with it folded so you don't have to prop it up. Take selfies with the rear camera - and be able to preview LIVE through the cover screen. You can bring back old memories of closing your phone to end calls. You can control media with it closed. And so much more stuff being added constantly!
The fact that it folds is more than just for ascetics. Of course it's compact, fits in your front pocket better, plus it's harder to lose in the black hole beside your car seat. And with it folded, the screen is less likely to get damaged!
I get so many compliments and looks of amazement when I open or close this bad boy. They flip out haha! I am still amazed by it myself and will be buying the z series from this point on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does the flipping, otherwise alright
on August 21, 2023
Posted by: hadesfridays
[This review was collected as part of a promotion.] I got the Samsung Z Flip 4 because I've been lusting after these flippy phones for a long time. Honestly it did not disappoint on that front and I have no regrets about my purchase, because that's what I really wanted. It's really helpful for taking video calls hands-free and in general sitting in different places. I love the top screen and how I can check notifications, get navigation directions, and turn off my alarm without even opening it. The latter is probably more of a curse than a blessing.
The camera and battery life of the phone are my primary disappointments as they are frankly underwhelming for Samsung phones compared to its sister phones. Camera especially. I knew both of these things going into this however so this didn't come as a shock.
The screen folds easily and well. You can feel a subtle bump in the middle where it folds but it never bothered me, and there is no visual distortion on the screen. The annoying thing is the screen protector doesn't last long because of the folding since it starts peeling from the middle. I also tried to get a free screen protector replacement as advertised, but none of the nearby retailers did it and it isn't feasible to mail your primary cellular device and not have access to it just to get your screen protector replaced.
Over all, Samsung please improve your screen protector tech/replacement services so they're actually feasible, looking for more slimness, better camera and better battery life. Screen itself is great!
Value
4
Written by a customer while visiting Samsung US