Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
2
Bezel Bumper fell off after 2 weeks
on October 11, 2022
Posted by: MisterEich
from Illinois
Expertise:Expert
[This review was collected as part of a promotion.] I really, truly wanted to love this phone. The screen is bright and beautiful, the device looks great, but after 2 weeks of use, one of the bezel bumpers fell off the bottom corner of the front of the device.
I sent the device in to Samsung and after a week, the device was sent back, but the bumper was not replaced. Ugh.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 13, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung Repair Services, often times they are able to accommodate in home and walk in visits for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung Repair Services, often times they are able to accommodate in home and walk in visits for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
It's cool
on October 11, 2022
Posted by: TfnJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I needed something that would be smaller in the pockets, it works well with no problems. I do not baby this thing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very comfortable product
on October 11, 2022
Posted by: Singsong99
from Hattiesburg, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this during its pre-order period and so far it is really great and more comfortable than I thought it would! First, ofcourse because it folds it comes in very handy and easy to hold on to for small hands. Second, the features are surprising great and easy to access even for beginner phone users. Even though the phone is small it has everything. Especially, the selfie camera feature is gorgeous! The only problem with me is that, I wish it had a button to press on to for opening the fold phone. Because right now I have to use two hands to open my phone. And othe thing would be able to use call function while the phone is folded. Right now I can only answer calls while the phone on fold, but can't make a call while the phone is folded. Other than those, they are great so far!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent power to portability ratio.
on October 11, 2022
Posted by: Sven
from Sioux Falls, SD
Expertise:Expert
[This review was collected as part of a promotion.] This is the third flip in the Z fold line I have owned and they are getting better with every iteration. There is something to be said about having a big screen phone as capable as the Z Flip 4 in your hands and being able to fold it up to where it doesn't feel like you have a tablet stretching out your pocket. I have used the phone overseas and it has held up quite nice and without any hiccups. Now given this phone is meant for someone like me who is on the go a lot and wants something ultra portable. The cameras are good for fun and personal use, and I wouldn't use it in very harsh conditions as to the somewhat fragile nature of the screen. In all however I enjoy the form factor the most, no complaints on the snappiness of the processor, and the battery lasts a full day for me. I am not ever going back to the traditional bar phone again after getting used to the foldable nature of this phone. I can guarantee that this phone will be a joy to own, a good conversation starter, and durable enough for every day use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size
on October 11, 2022
Posted by: Lovetohoard0
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the first time I bought the Z flip series, I always had the galaxy S series. This is such a great phone, it fits in my pocket very nicely. It's much easier to take photos.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flip yet
on October 11, 2022
Posted by: ItsRicksung
from San Jose
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from a Zflip 3 to Zflip 4 & its been amazing so far. Huge improvements in battery which was what I was concern with from previous model but now I am not concern anymore. Camera quality been much more optimized and improved & the build quality makes it look more premium
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 11, 2022
Posted by: jjong
from MONTGOMERY AL
Expertise:Expert
[This review was collected as part of a promotion.] First, Flex mode function is strengthened, so you can set up many apps and functions to make it easier to use.
Second, The external screen is very large, and many functions can be performed on the external screen.
Third, This one is very light, the battery function is strengthened, and portability is convenient.
Second, The external screen is very large, and many functions can be performed on the external screen.
Third, This one is very light, the battery function is strengthened, and portability is convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but Powerful
on October 11, 2022
Posted by: Anonymous
from New jersey
Expertise:Expert
[This review was collected as part of a promotion.] I've had and still have lots of samsung products, phones, watches, tv and laptop. I switched my samsung s22 ultra to try out the new flip. Was a little worried I wouldn't like it, but boy was I wrong. The compact design makes it easier to carry and store. The screen size isn't much smaller than that of the Ultra. Lost some cameras but I own 3 dslr cameras so that's not a bug deal, bit the camera quality is actually really good. I've had this phone since it's release and I love it. The battery life is all day, I only charge it one a day and that's at bed time on a wireless charger. It works perfectly with my watch and buds. A
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US