Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3
Not as durable as it should be
on October 15, 2022
Posted by: Hawthorne
from Detroit, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] 4 days after getting the phone I dropped it getting out of my pocket(I'm 6'0) and because it hit the ground at an angle from about 3 feet the hinge is now out of place. The phone open at about a 70 degree angle for awhile unless I pushed the two halves together while opening it and the screen is slowly dying from that side of the phone. Standard Samsung phone with all the best features that I love, I'm just disappointed in the major weakness that should've been noted and fixed by the 3rd Iteration after all it is the entire reason for wanting the phone in the first place.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 18, 2022
Hi Hawthorne,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as strive to bring our consumers the best in product design and functionality. We're thrilled you are enjoying the features! I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as strive to bring our consumers the best in product design and functionality. We're thrilled you are enjoying the features! I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
I love the folding idea
on October 15, 2022
Posted by: Matt
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the z fold before and I did not like it , too heavy and big , the flip 4 is amazing, portability and easy to use , camera could be better and battery could be better, even so I am very happy with it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Functions great!
on October 14, 2022
Posted by: Audtree
from MT
Expertise:Intermediate
[This review was collected as part of a promotion.] I was hesitant to get the flip, but I have been very happy with it so far! I will say, there is a noticeable ridge in the screen, but nothing major! It hasn't affected the function whatsoever. I have gotten so many compliments; people love it! I will be getting the next one when it comes out! :)
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone till date
on October 14, 2022
Posted by: Ron4249
from Boston, MA
Expertise:Expert
[This review was collected as part of a promotion.] I've been using flip 4 for now 3 months. It's tuffer than flip 3, more premium, improved screen bulge. I really like what Samsung is doing now. Class and stylish stuff.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2022
Posted by: Vinit
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using this for a month and it's the best phone I had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and Beautiful
on October 14, 2022
Posted by: steven
from Long Island New York
Expertise:Intermediate
[This review was collected as part of a promotion.] With the beautiful trade in offers samsung offer this was a definite buy. Battery has definetly improved from last year but could use a little longer life to make it perfect. Spen functionality in the future would be amazing, and it connects seamlessly with the watch and buds2 pro. LOVE IT everyone is in shock when they see it
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!! Been recommending it to everyone
on October 14, 2022
Posted by: czimmardi
from North Babylon
Expertise:Expert
[This review was collected as part of a promotion.] I switched from Apple and don't regret it for a second! For FaceTime, there's google duo or whatsapp. For imessage, there's whatsapp. Google photos is also incredible. Every day, I'm showing friends, family, coworkers just how incredible the flip is and all the cool features that seemingly never end! Amazing phone!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, fast smart phone
on October 13, 2022
Posted by: Nmi99
Expertise:Intermediate
I liked the fact that it can fold in half and pocket easier, the phone is fast and does everything well, including calls. But, it seems fragile, i dropped it with a case on, damaged the screen. I have dropped other phones with a case on, no issues. Not so with this one, looks like one large ink blot over both screens. Not useable at all, I did get the Samsung Care +. Hopefully it all works out ok, and I get back a working phone.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US