Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3
Hot phone! It refuses to do too many things at o
on October 31, 2022
Posted by: Samsunglover
Expertise:Expert
Had this phone a couple of weeks and it gets real real warm. It had "overheated" once causing the phone to take emergency cooling actions and restricting use ...
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 1, 2022
Hello,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached a link that should help keep your device at its normal temperature. Please reach out to Samsung Support, and or our warranty department as needed. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached a link that should help keep your device at its normal temperature. Please reach out to Samsung Support, and or our warranty department as needed. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Go big or go home
on October 31, 2022
Posted by: Monsays07
from California
Expertise:Intermediate
What an upgrade! As a die-hard Samsung user I clung to my Galaxy S8 for 6 years. I really did not care to upgrade until my little train that could- could no longer keep up with my multi-tasking needs. I upgraded to the z flip 4 (go big or go home) and I have 0 regrets. The phone is unique, the color is beautiful, and it has the capacity to keep up with a busy life. I have had it for about 3 weeks and haven't had any issues at all. It pairs seamlessly with my other Samsung devices and the many pictures of my cat that I like to take are perfectly fine. It is no Galaxy S 22 ultra but I didn't buy the phone for the camera, so that's not an issue for me. I also have no issues with the long screen when opened. I have big hands and find the phone screen suits me just fine.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I pre-ordered this phone when it first got release
on October 31, 2022
Posted by: The_beans
from Utah
[This review was collected as part of a promotion.] When I got this phone I really loved it although I did wish I had more integration with more apps but overall it's really good phone The flex mode panel is okay but I'd rather not use it
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 31, 2022
Posted by: Brian
from Nj
Expertise:Expert
I bought this a month ago and am so happy that I did.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Zflip4
on October 31, 2022
Posted by: Chibear312
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my zflip 3 for the 4 because the screen for the former was getting scratches from opening and closing. The flip4 seems to be ok so far as ut has been modified to withstand 200k openings and closings. I really like the compact nature and the screen as it feels different than the regular glass screens.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on October 31, 2022
Posted by: MARIE
from Paterson NJ
Expertise:Intermediate
I got this phone a couple weeks ago and it's stuck. It won't open all the way and the middle of the screen in the fold part is turning black
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 1, 2022
Hi Marie,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link to our warranty department below, please reach out to them for assistance with the hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link to our warranty department below, please reach out to them for assistance with the hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great all features!
on October 30, 2022
Posted by: Lin80
from Bonneau, SC
I have no dropped signals. It fits easy. I live it!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on October 30, 2022
Posted by: Sammy_buddy
from Chicago, il
Expertise:Intermediate
[This review was collected as part of a promotion.] Having this phone for about two months now, I'm happy to say the battery life is better than last years, partly due to better chipset. The speakers could be louder but with how thin this phone is I get it. Would like to see more functional out of the cover display or even just a bigger display in general. My only real gripe it the quality of the pre installed screen protector. Without any oleiphobic coating it picks up EVERY print, smudge, oils etc. I'm constantly wiping the phone screen off.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US