Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
nice size
on November 18, 2022
Posted by: al48
from vegas
Expertise:Beginner
Had this for two weeks so far. Battery very good. Like the size fits nicely in the pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Not a fragile phone.
on November 15, 2022
Posted by: Jimmi
I've had my Z4 for just over a month. I was a little concerned because I read about how fragile it was. From the screen to the hinge, there were warnings everywhere. Still, it is such a beautifully designed phone that I had to get one. Face the facts. It's fast and I mean super fast. The 8+ Gen 1 chip set is incredible and was designed to consume less power. That gives me all day life. The photo/video software makes the absolute best out It's 12mp cameras. The screen is a big 6.7 that long and not wide. That makes it comfortable to hold. I'm still discovering things that this fully loaded phone can do. I'll close with this. The hinge is extremely sturdy. The screen? I treat it the same way I treated the screens on my S9+ and S20 FE. I LOVE MY Z FLIP4!!
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have the features that i need
on November 13, 2022
Posted by: Rayado80
from Sulphur Springs, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my second Z Flip phone (i had the Z flip 3) i upgraded to the z flip 4 and i have no complaints with this phone... the fact its foldable its a great feature for me...the value worth the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is winning
on November 10, 2022
Posted by: StayFlip
Expertise:Expert
I've had this phone since it released and I haven't had ANY problems WHATSOEVER with the screen, the hinge or the battery. The battery last me all day, sometimes a day and a half. The screen is beautiful and fluid. I'm a certified flipologist now.
I hate how the top reviews for this phone are all negative user experiences. Just because that happened to you doesn't mean it will be that way for everyone! Not only that I'm sure Samsung found a way to remedy the situation.
That being said I own iPhone 13 Pro and the Pixel 7. I will choose my flip ANY day of the week over those 2 phones. The camera is great, the versitility is great and the attention this phone gets from other people when I use is it is great! So please don't base your purchase off of those bad reviews.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
FRAGILE LIKE SENIOR CITIZENS
on November 9, 2022
Posted by: Cuzn Sugafoot
from NORTH CAROLINA
Expertise:Expert
TOOOO EASY TO BREAK. NO CASE. DONT PURCHASE. IM WITHIN 14 DAYS OF PURCHASE
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 10, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link to some covers you can from, including a Silicone Cover with Strap and a Flap Leather Cover. They come in a variety of colors. Please reach out to Samsung Repair Services, also below, for assistance. Often times they are able to accommodate in home and walk in services for your convenience. Thank you for being a valued customer. -Bethany
Accessories | Samsung Galaxy Z Flip4 | The Official Samsung Galaxy Site
Samsung | uBreakiFix
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link to some covers you can from, including a Silicone Cover with Strap and a Flap Leather Cover. They come in a variety of colors. Please reach out to Samsung Repair Services, also below, for assistance. Often times they are able to accommodate in home and walk in services for your convenience. Thank you for being a valued customer. -Bethany
Accessories | Samsung Galaxy Z Flip4 | The Official Samsung Galaxy Site
Samsung | uBreakiFix
Written by a customer while visiting Samsung US
Customer Rating
3
Poorly made
on November 9, 2022
Posted by: Missy
This is my second one in 2 months the first one broke in my hand not as durable as advertised
Response from Samsung USBy Bethany, Social Commerce, November 15, 2022
Hi Missy,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you were able to get your device repaired swifty with Samsung Repair Services. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you were able to get your device repaired swifty with Samsung Repair Services. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 8, 2022
Posted by: Blu83
This phone is better then the last one they made thank you 😊
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on November 7, 2022
Posted by: Anthony
Disappointed that it doesn't have a sensor for samsung health. Never a good thing when my last phone was a galaxy s8 active that had one and my z flip is years newer but lacks things my older phone had.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 10, 2022
Hi Anthony,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as we continue to improve on the design and functionality of our products. Please reach out to Samsung Support. attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as we continue to improve on the design and functionality of our products. Please reach out to Samsung Support. attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US