Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3
Great size
on September 2, 2023
Posted by: Songbird
[This review was collected as part of a promotion.] Love the size & weight of the phone but the battery life is HORRIBLE!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hi there Songbird, we are grateful to you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear you are enjoying the features and functionality of your device. Without knowing how long you've owned this device, it does have an adaptive battery that will improve after a short period of usage. We have provided a link to the Samsung Support Team as well if your battery has not improved or you believe it is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Very small and compact almost lost it in my pocket
on September 2, 2023
Posted by: Privite153rd
[This review was collected as part of a promotion.] I used it for work and personal was faster than my note 20 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's good.
on September 1, 2023
Posted by: Stewietm
[This review was collected as part of a promotion.] Good phone but the screen protector is starting to fail way too early in the devices life for my taste.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hey Stewietm, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip4. We understand how important the durability of your device is to your daily life. Without knowing how long you've owned the device we have provided links below for the warranty of your device and the Samsung Support Team to help you with any warranty claim. We have also included a link to an article to help with some tips and tricks to take the best care possible of your foldable device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
3
Good concept but not ready for market.
on September 1, 2023
Posted by: ilanimaka
[This review was collected as part of a promotion.] This design is great in concept but there are still bugs to be worked out. For starters, the hinge is not terribly sturdy. I stopped my first one on a carpeted floor and it threw off the hinge, for one the entire phone to be replaced. Next, there's the screen. They haven't worked out a way to keep it from losing its integrity within the first year. This also leads to the available screen protector. They are much weaker than the screen itself. I've had to replace it twice in the first 8 months.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hi there Ilanimaka, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We are happy to hear you like the design of the device and the features of the flip. We do understand that accidental drops can happen as well as bumps and we do always recommend a protective case on all devices. We have shared a link below as well about the special features of the foldable devices and how to best take care of your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Limited and bad crease
on August 31, 2023
Posted by: Ansuhabgf
[This review was collected as part of a promotion.] Has a locked bootloader so very limited. Also crease is visible and screen protector is bad. They have not replaced. Nice size, small cs and all good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had! Unbreakable
on August 30, 2023
Posted by: Candymandy
[This review was collected as part of a promotion.] I love this phone and I've had a lot. The features are awesome but being able to fold it has saved me from cracking yet another outings. I'll never go back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is practical.
on August 30, 2023
Posted by: Aimee27th
[This review was collected as part of a promotion.] I use my device mostly for work, I send orders email and print documents without use of a computer.
I received calls without the necessity to open my phone, read upcoming messages and works perfectly with my samsung watch.
I received calls without the necessity to open my phone, read upcoming messages and works perfectly with my samsung watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have all the great features I need
on August 29, 2023
Posted by: Gmamma1
[This review was collected as part of a promotion.] I enjoy watching movies on my phone, my screen is nice and large and shows with such clarity, and using my ear buds, the volume is nice and loud.
Value
5
Written by a customer while visiting Samsung US