Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3
Cute, but still prefer the Note
on December 22, 2022
Posted by: Greenapples
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I switched to this from my Note. The flip is cute and nicely sized. I love how easily it can fit into my pockets. The fold indent on the screen takes some getting used to though. I also wish the screen width was just a tiny tad bit wider as it's tough to type on such a narrow screen.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 26, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we continue to innovate and improve on the design and functionality of our products. We are thrilled you're liking the sleek design of your new device! Please reach out to Support, which I've attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we continue to innovate and improve on the design and functionality of our products. We are thrilled you're liking the sleek design of your new device! Please reach out to Support, which I've attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Just get it
on December 22, 2022
Posted by: Hobbitno5
from Dallas TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone has been amazing. No drop issues, with a case. Screen is holding up great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on December 22, 2022
Posted by: Donthaveone
from Coffee County Georgia
Expertise:Expert
[This review was collected as part of a promotion.] Had for a month love it the features are great the camera is amazing,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Z Flip4
on December 21, 2022
Posted by: Carl
from Los Angeles, CA
Expertise:Expert
Got it on August 2022. One side of the hinge fall off.
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 29, 2022
Hi Carl,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. Your critique is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with the hinge on your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. Your critique is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with the hinge on your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on December 21, 2022
Posted by: Shelly
from Indiana
Expertise:Intermediate
I had my phone for about 5 weeks when the middle of the screen went black! Had to send in for repair. I was without my phone for a week! Not sure it is worth the money!!
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 23, 2022
Hi Shelly,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support. Please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support. Please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Even better than the Flip 3!
on December 20, 2022
Posted by: Alex
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this on Cyber Monday through a best buy trade in deal and honestly this phone has been so amazing, feels much better than the 3.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on December 20, 2022
Posted by: Big Daddy
from Chandler,Az
Expertise:Beginner
I bought it begin of the month. I'm liking it so far. Only down side is the lent that get on the phone all the time.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on December 20, 2022
Posted by: Kassandraga
from California
[This review was collected as part of a promotion.] I recently bought this and it is amazing! It has been my dream phone since the fist came out. I made the switch from iphone to samsung and I don't regret it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US