Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
2
Bad hinge
on January 12, 2023
Posted by: Zflip4 owner
from Texas
I got My z flip 4 in November and not even a month later the hinge sounds crunchy like there is sand in it and it's rough to open I lobe everything else about this phone I just hate the hinge is already braking
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hello,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
BAD
on January 11, 2023
Posted by: IS REALLY BAD
from NY
Expertise:Expert
This movil don't work fine, the screen cracker and the protector fail in the first 3 months IS THE WOST MOVIL
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 12, 2023
Hello,
We appreciate your review of the Samsung Galaxy Z Flip4. We value your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they have had a less than idea experience. Below I've linked our warranty department. Please reach out to them for assistance with your screen protector. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy Z Flip4. We value your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they have had a less than idea experience. Below I've linked our warranty department. Please reach out to them for assistance with your screen protector. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z4
on January 10, 2023
Posted by: ZIPPING
I got my Z4 flip about 2 months ago and I just live ut.I live the size when folded and how compact it is. The selfie option is super cool.
Written by a customer while visiting Samsung US
Customer Rating
5
Small and practical
on January 10, 2023
Posted by: Amoebamom
from California
The folding screen makes it very useful in different situations and very practical for storing👌
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool, unique phone
on January 10, 2023
Posted by: JStar
from Miami, FL
I have always been intrigued about this phone ever since it came out and have wanted one. I got mine as a Christmas gift. So far I love this phone. I haven't yet figured out all the neat tricks and gadgets the phone has to offer but I am truly happy to have this phone. The convenience in size really is my favorite part.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on January 9, 2023
Posted by: Rob14
This phone is sleek, compact and fits my hand well. The interface and software is exactly what I love about samsoung. Having a flip phone for the first time since '09, was a surprisingly smooth transition. The crease isn't really that noticeable to me, and the structure of the phone feels durable. I look forward to future updates of the flip.
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny.
on January 9, 2023
Posted by: Bird lady
from Cascade mountains
Expertise:Beginner
I absolutely love everything about it! It even comes in my favorite color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed.
on January 9, 2023
Posted by: Pspp
from FLORIDA
Expertise:Expert
I bought this phone in September/Oct. Such high expectations
Looks nice. Hinge broke but when they attempted repair it was with several parts it was unrepairable. Its extremely fragile.
Looks nice. Hinge broke but when they attempted repair it was with several parts it was unrepairable. Its extremely fragile.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 11, 2023
Hi PsPP,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US