Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
4
Great phone however, still needs some help
on February 20, 2023
Posted by: User149173171938361919
[This review was collected as part of a promotion.] I use a C-C charging cable that shows the Watts of charging speed. It doesn't like going over 17 watts. The phone also tends to heat up fast from use. Currently at 34c just writing a review. Open snapchat *snapchat recently made an update that fixed the photo aspect ratio* or Instagram and it shoots up to 42c at 45c the phone will start acting up. And last problem I've noticed is again overheating with normal camera use. I have seen very choppy footage and very slow capture times. I
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awsome
on February 20, 2023
Posted by: Momanator
[This review was collected as part of a promotion.] Love the camera feature. I use it every day as my personal computer. The fold saves on your neck
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great camera quality
on February 20, 2023
Posted by: Kimberly
[This review was collected as part of a promotion.] The camera quality is good and my phone has fallen so many times and has never broken. The battery life is great and last a long time without charging it.
Written by a customer while visiting Samsung US
Customer Rating
5
Top quality phone
on February 20, 2023
Posted by: Jonny86
[This review was collected as part of a promotion.] I absolutely love this phone! It's sleek and convenient with a lot of memory and storage. The only negative thing so far about the zflip is that it's outrageously expensive!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Minimally noticeable crease; began separating @ 6m
on February 19, 2023
Posted by: Janelle
from Dayton, OH
Expertise:Intermediate
I. Love. This. Phone. The reason I'm only giving it 3 stars is because I've only had it for 6 months and the screen is bubbling at the crease. Had the same problem with the 3 and by the time the 4 came out, it took up 1/3 of the screen.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hi Janelle... Thank you for your feedback of the Samsung Galaxy Z Flip4. Your input is welcomed as we continue to lead the charge on innovation. We are thrilled you love your device! In case you aren't enrolled in Samsung Care+, I've attached the link below. With it you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Small footprint when folded
on February 19, 2023
Posted by: OldGuyWithFlip
[This review was collected as part of a promotion.] Got tired of having a brick hanging on my waist. Opted for the Flip4 because of its size when folded.
Love the phone and I use it for everything. No regrets.
Love the phone and I use it for everything. No regrets.
Written by a customer while visiting Samsung US
Customer Rating
5
You can see your self in the back camera
on February 19, 2023
Posted by: 282882
[This review was collected as part of a promotion.] I use it playing watching movies, and I love the cuality every thing is great
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything you could want and more
on February 19, 2023
Posted by: Jvh123
[This review was collected as part of a promotion.] I use it for browsing, reading, shopping,communicating, organizing, taking photos, and sharing content.
Written by a customer while visiting Samsung US