Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,758 Reviews)
Rating breakdown 1,758 reviews
5 Stars
1,106
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
541 out of
634)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
Overrated expensive idea..
on February 22, 2023
Posted by: CrapMagnet
from Alaska
Expertise:Intermediate
HORRIBLE! All this on about 5 months. Started with a flip3 only folded it handful of times I'm on my 2nd flip 4 have been folded but not regularly,constant problems with the screens they either start getting spots or top half fails an delaminates focused around center fold area. Turn on Google assist an screen rotate! 9hr at most battery(I stream music All Day),magnetic top attracts ANY loose magnetic objects as well as other magnetized objects mess with outter screen functions. Get a case it slides off EVERYTHING also. I would wait for the 5th or 6th version.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 27, 2023
Hello... We appreciate your feedback of the Samsung Galaxy Z Flip4. Your input is valuable as we strive to innovate and improve on the design and functionality of our products. Below are some links that should help with the battery life of your device. Also, the link to Samsung Care+, in case you're not already enrolled. They offer device protection against drops, spills, cracked screens, and mechanical failure, and access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE! Stay Away
on February 22, 2023
Posted by: Victor
Expertise:Expert
Lasted less than 5 months. Screen protector started coming off and the screen started glitching and turning black
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Victor... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your assessment is important as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Attached below is Samsung Care+. If enrolled, they offer device protection against drops, spills, cracked screens, and mechanical failure. Furthermore, you'd have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Device
on February 22, 2023
Posted by: Zennez
[This review was collected as part of a promotion.] Being able to fold it down makes it alot easier to store it in many locations. Display is great, camera is not terrible
Still wishing for a better battery life
Written by a customer while visiting Samsung US
Customer Rating
5
I WAS a skeptic
on February 21, 2023
Posted by: MandoV
[This review was collected as part of a promotion.] At first like everyone I was thinking I know I will find an issue with the screen ..been a couple months and no issues...fast charging! .I Love It!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z flip 4
on February 21, 2023
Posted by: Decaf2890
[This review was collected as part of a promotion.] Much sturdier than the z flip 3. Has great streaming and camera features. Has way longer battery life, overall very satisfied with the z flip 4
Written by a customer while visiting Samsung US
Customer Rating
2
Good phone but messed up after 4 months
on February 21, 2023
Posted by: Bookworm
Expertise:Expert
Great phone and cool functions. Loved that it was small enough to fit anywhere but only had it for 4 months and the phone messed up one day. I did not drop it or abused the phone. I simply closed it to charge and the main screen started to glitch and now has a black screen where the fold it at. I paid a lot of money for this phone for it to not work in 4 months. I took the phone to get it fixed but nothing they can do apparently. Will no be purchasing a flip phone again.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, February 22, 2023
Hi Bookworm... We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+, the ultimate protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown plus Theft and Loss coverage. If enrolled, you'd have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Fun phone when the hinge mechanism doesn't fail
on February 21, 2023
Posted by: Kat2miatic
[This review was collected as part of a promotion.] I have really enjoyed this phone for the most part up till about 2 months ago, when my hinge stopped working suddenly. I cannot open my phone up fully and is only able to open up to a 90° angle. It is very frustrating and I don't have the ability to send my phone to warranty for 2 weeks because I need my phone for work. So now I feel like I am stuck with a broken phone, that I didn't even break.
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Kat2miatic... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your input is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. They are often able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 21, 2023
Posted by: EKranshan1987
[This review was collected as part of a promotion.] I use my phone for everything. So, it's great for people on the go. Email, text, talk and streaming. Durable and compact.
Written by a customer while visiting Samsung US