Customer reviews from hp.com
HP - Poly Voyager 4310-M Microsoft Teams Certified USB-A Headset - Black
Average customer rating
4.4 out of 5
4.4
(9 Reviews)
Open Ratings Snapshot
Rating breakdown 9 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
0
88%of customers recommend this product. 
(
7 out of 8
)
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Customer Reviews for HP - Poly Voyager 4310-M Microsoft Teams Certified USB-A Headset - Black
Customer Rating
5 out of 5
5
Super comfortable single ear headset
on November 9, 2021
Posted by: Patelj
from London
Gender:Male
[This review was collected as part of a promotion.] The headset comes in a plain box but the contents are fantastic.
A silky storage bag, a Bluetooth usb adapter the up to date usb c charging cable and of course the headset.
It comes charged so was ready to use. Easily connected to the Bluetooth on my laptop but it is advised to use the proprietary usb Adapter to get the full functionality when using it with apps like Teams. Should the batteries go low use the cable to make it a wired headset.
Can’t really fault the sound and mic quality both very sharp and clear. Amazing range as it worked without any issues 12 metres away going through thick walls.
The headset sits well on the head just little glitch with the length of the adjustment arm would have been great to be a couple of centimetres longer.
The ear cushions are very comfortable both on the ear and head part. Cover on the earpiece comes off and hopefully replacements are available. Can be worn on both sides of the head with the rotating mic arm. Overall very well built.
Seamless use of the controls on the front of the earpiece. If you looking for a single ear headset you will not be disappointed. Will definitely give the freedom of moving away from the desk without compromising sound quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Effective and good quality
on November 11, 2021
Posted by: Star100
Gender:Female
[This review was collected as part of a promotion.] I have been using the Voyager 4300 headset at work and at home for virtual meetings and calls. It is very comfortable and and lightweight, and does not cause discomfort when wearing for long use. The wireless functionality is very effective and I can still remain in the call when walking away a few feet from my laptop. The sound quality is very clear and does not cut out. People on calls have noted that I can be heard clearly with no background noise, even if a busy office. The headset is also linked to Microsoft Teams and so I can hang up and make calls by pressing the button on the headset. It has made agile working very easy and also for a tidy desk, with no wires.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Real feel of quality
on November 22, 2021
Posted by: Geeman
from Scotlan
Gender:Male
I've had this for several weeks now and although it took a bit of getting used to (the firmware upgrade process was a bit tricky to get completed straight out of the box) all is now a breeze. The item has a real genuine quality feel to it and the comfort is second to none. Been a real treat for all my organisations Teams meetings and a number of my colleagues are looking to copy me.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent quality allround
on November 25, 2021
Posted by: Deany
from Worcester
Gender:Male
Having had the headset for a few weeks, I can say that this is one of the best I’ve tried. Been using them with Teams and they’re very easy to set up and get working very quickly. I can spend anywhere from 30 minutes to 5-6 hours on calls each day and these have been very comfortable. Excellent noise cancellation without making me feel like my head in encased in cans even with just the mono version. I prefer a single ear so I can monitor my own voice volume (no one likes the noisy guy in the office!) and these are great for that, again, super comfy and very easy to use. The sound quality is excellent with a decent range for when I need to get up and walk around while on calls. Pleasantly surprising was the fact that there was practically no dropout until I got to the limits of the range which was more than adequate. You certainly get what you pay for and while there are many cheaper options out there, it feels like false economy. Overall, highly recommended.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great sound quality, comfortable
on November 9, 2021
Posted by: Dtruss
from Brighton
Gender:Male
[This review was collected as part of a promotion.] I have been using this headset for just over a week in the numerous Teams, Zoom and mobile calls as part of my job. The headset is very easy to set up wit the supplied dongle and also paired with my mobile. I like the easy use features with one touch to answer Teams and mobile calls and the easy to access volume control on the earpiece. would also recommend downloading the support software as this has some useful options and settings that can be configured, for example, I reduced the voice feedback from normal to low as this seemed more natural. the headset is very comfortable to use and I have been able to wear it pretty much all day. Feedback from my colleagues is the voice quality is excellent, best they have heard, very clear. recommended
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Solid Noise Cancellation
on November 12, 2021
Posted by: Tsasha
from London
Gender:Male
The headset worked straight out of the box with the Bluetooth dongle plugged into the computer and the computer automatically installed the drivers (Windows10). Sound quality was very clear and crisp, and the noise cancelling is excellent.
The headset itself is adjustable and comfortable to wear, has a power on/off switch, volume up/down and a dedicated team’s button on the earpiece. When powered on and you flip the power button the headset give up an update on battery level and what it’s connected to. The mic boom arm is adjustable up and down and has an easy to find mute button.
Poly Voyager 4310 UC came simply packaged and is a single ear headset. In the box came the headset, Bluetooth dongle, USB-C cable (for charging and wired connection) and carry bag with a separate attached pouch for the Bluetooth dongle. However, there were no instruction in the box or software. But after going to the manufacturer’s website, I was able to download the necessary software to manage the device. The firmware version for both the dongle and headset needed updating and was simple enough to update.
The headset claims to have a 50-meter range, but I get just over 10 when connect to the supplied Bluetooth dongle before it starts to cut out.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good quality and features
on November 9, 2021
Posted by: Hombarume
from Essex
Gender:Male
[This review was collected as part of a promotion.] I have bought and used the 4310 version which is mono usba headset. I really like this and have enjoyed using it for about 3 weeks now. It fits well on my head and the controls are user friendly. However, I have tried using it in conjunction with my phone but could not pair via bluetooth so I sorely used it  while being connected to my work laptop via USB bluetooth. I typically have 2-3 hours of online meetings every day during the week via Microsoft teams or Zoom and I've been using these for about about 2 weeks. Feedback from people in the meeting has been all positive as they say the mic picks up really well and they don't hear any background noises. I can hear all of them really well and the music I play throughout the day sounds great but the bass could be improved in future upgrades. I have not worn it for more than 4 hours at a time, but they are very comfortable. The buttons are easy to use once you get familiar with them. I also use other different pairs of headphones, headsets and earpods and each one is different. The best feature is the wireless connection that connects to my PC without having to fumble with the cord which I find is a nice convenience.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
I wouldn't be shocked to see the freq response
on June 13, 2023
Posted by: Johnbon
from Birthplace
Gender:Male
Couldn't find any reviews with technical analysis, but sounds way too hot in the bass area. If I'd bought these myself I'd be really disappointed. No way to change the eq in the Poly Lens app.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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