Customer reviews from Western Digital
Western Digital - WD 4TB My Passport Portable Storage External Hard Drive USB-C (WDBRMD0040BGY-WESN) - Silicon Grey
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
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0
1 Star
0
Customer Reviews for Western Digital - WD 4TB My Passport Portable Storage External Hard Drive USB-C (WDBRMD0040BGY-WESN) - Silicon Grey
Posted by: Peter E.
Verified Purchase:Yes
Unlike the previous "My Passport for Mac", which was always available when it was working right (I can still transfer files off of it but it won't write any more), I find that the new "My Passport" drops out after a while, and to get it to function again, I have to reboot my computer.
Response from Western DigitalBy SM OLS, May 1, 2024
Hello Peter E.,
We are sorry for the inconvenience caused to you. We recommend that you please contact our technical support team directly to elaborate on your query with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) , the customer support team get back to you in a earliest possible time. We will be happy to assist you.
We are sorry for the inconvenience caused to you. We recommend that you please contact our technical support team directly to elaborate on your query with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) , the customer support team get back to you in a earliest possible time. We will be happy to assist you.
Written by a customer while visiting Western Digital