Got two of these, one for my recent ASUS ROG Strix laptop and my wife's couple year older model laptop of the same. She has PCIe 3.0, so she didn't get the full speeds that I get on my PCIe 4.0 laptop, as was expected. That's fine as this drive will move into new laptops down the road with its massive storage size, ease of install, crazy speeds, and lack of any issues. Definitely recommend this drive as it is absolutely a game changer.
I didn't get it. Even though it said it was supposed to be in the package. Not to mention it took them over a month to ship it and when I received the package it was on the packing slip but not in the box. To top it off, it's been over 2 weeks since I contacted them that I didn't get it and they won't get back to me even though I've contacted them countless times
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, June 5, 2024
Hello,
We are sorry for the inconvenience caused to you. We would like to investigate the matter. To do so, we request you to please share the order details information and your email address so that we can look into the concern to share relevant information.
You may also get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb) We will be happy to assist you.