Customer reviews from Western Digital
SanDisk - WD_BLACK 2TB SN850X NVMe SSD - 7300 MB/s, PS5, Gen4, M.2 2280
Average customer rating
4.8
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
96
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
2
96%of customers recommend this product.
(
24 out of
25)
Customer Reviews for SanDisk - WD_BLACK 2TB SN850X NVMe SSD - 7300 MB/s, PS5, Gen4, M.2 2280
Posted by: Icebearx
Verified Purchase:Yes
The super fast power you're all looking for! Instant storage space and enough room for most every game you have. I wish it came with a single screw to attach to my motherboard. I had to buy them separately
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
No chance to review becuase my order was being cut after few day.
Response from Western DigitalBy SM OLS, December 22, 2022
Hello,
We're sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Alex subzero
Verified Purchase:Yes
I did not even received it and UPS investigation is going nowhere
Response from Western DigitalBy SM OLS, December 22, 2022
Hello,
We're sorry to hear about your user experience with the WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
Please refer to the mentioned link to know about contact us directly:
https://www.westerndigital.com/support/international-phone-numbers
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD_Black SN850X NVMe Gaming Storage and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
Please refer to the mentioned link to know about contact us directly:
https://www.westerndigital.com/support/international-phone-numbers
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: “Your public name”
Verified Purchase:Yes
It didn’t work. Apparently it’s a long standing issue that the nvme won’t appear in bios.
I sent the drive back, and still haven’t received a refund.
I sent the drive back, and still haven’t received a refund.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, September 8, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Me and my nvme
on October 3, 2023
Posted by: Old dad
Drive is excellent, perfect size and speed. Installation however can be tricky. Make sure you have a supply of tiny screws and a magnetic screwdriver. Otherwise like me you end up despising tiny fingered Asians.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Raymond C
Verified Purchase:Yes
Great value, speed and performance in this amazing powerful SSD drive.
Written by a customer while visiting Western Digital
Posted by: Kaitou1
Verified Purchase:Yes
Fast and reliable NVMe drive. It just worked on my PS5. Easy installation and setup. Read write test shows on par with the fastest SSD from seagate that compatible with PS5 but not hurting your wallet
Written by a customer while visiting Western Digital
Posted by: Gerald Fredrick
Verified Purchase:Yes
Great product for the money………………………………………………………..
Written by a customer while visiting Western Digital