Customer reviews from us.roborock.com
Roborock - H60 Hub Ultra Cordless Vacuum Cleaner with Auto-Empty Dock, 90Min Runtime, Pet Hair and All-Round Home Cleaning - White
Average customer rating
4
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Roborock - H60 Hub Ultra Cordless Vacuum Cleaner with Auto-Empty Dock, 90Min Runtime, Pet Hair and All-Round Home Cleaning - White
Customer Rating
3
Poor Battery Life
on January 19, 2026
Posted by: Almost
The build quality is great and the suction power is impressive. I only wish the battery lasted longer, but unfortunately, even though it uses a detachable battery, they don’t sell replacement batteries.
I would recommend this to a friend!
Response from us.roborock.comBy Roborock customer service, Roborock customer service, January 21, 2026
Thank you for taking the time to share your detailed feedback.
We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.
We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.
We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.
We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.
We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Very powerful
on September 29, 2025
Posted by: CBG
I’ve had this unit for one week. It’s extremely powerful well balanced, and very convenient to use . I love this product.
Written by a customer while visiting us.roborock.com