Customer Reviews for Western Digital - WD Gold WD221KRYZ 22 TB Hard Drive - 3.5" Internal - SATA (SATA/600) - Conventional Magnetic Recording (CMR) Method
Bought four drives for an NAS. One failed in 22 days. Having difficulty getting a replacement
Response from Western DigitalBy SM OLS, February 28, 2025
Hi, We are sorry for the inconvenience caused to you. Please note that you can return the drive to the place of purchase within the 30-day return period and get a refund. If the drive is out of return period then you can replace the drive with us under warranty replacement.
Please refer to the below link to know about warranty replacement.: https://support-en.wd.com/app/answers/detailweb/a_id/10336/related/1
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
Written by a customer while visiting Western Digital