Customer reviews from https://www.asus.com
ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Average customer rating
4.3
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
56
4 Stars
22
3 Stars
7
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Posted by: Bonsey
Frequency of use:Daily
Verified Purchase:Yes
Had MSI Tomahawk B550 prior to this one. The ease of getting into bios is awsome, but finding what you need is a little confusing. The 550 chipset heat sink is rather lacking. Its a goodboard for low-midrange. Does its job, but not impressive.
Response from https://www.asus.comBy Chantae, CLM, September 29, 2024
Dear Bonsey,
Thank you for sharing your feedback on the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409009534-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your feedback on the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409009534-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: MarkA
Frequency of use:Daily
Verified Purchase:Yes
It's too early to say what I think about this motherboard. I've always trusted Asus motherboards in the past and had good luck with them, but it's been a long time since I've needed to update. So far I'm not sure if it's right or wrong that the motherboard continues with power even after I turn the power to my computer off. so is that a pro or con, I'm not sure but so far that's the only thing I question. Maybe somebody else can tell me if that's correct or not. Idk
Response from https://www.asus.comBy CLM, September 6, 2024
Dear MarkA,
Thank you for your comment.
If the system is not shutting down completely, this is possibly a software issue. If Windows was not installed clean using this motherboard, a software or driver conflict exists, please ensure Windows was installed fresh from scratch with all updates installed, chipset and video drivers up to date and applications are fully Windows 11 complaince. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
If the system is not shutting down completely, this is possibly a software issue. If Windows was not installed clean using this motherboard, a software or driver conflict exists, please ensure Windows was installed fresh from scratch with all updates installed, chipset and video drivers up to date and applications are fully Windows 11 complaince. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: CLU55
Verified Purchase:Yes
A great board for ryzen 9 5000 series. Very well built and easy to set up. It does everything it says it will do and then some!
Written by a customer while visiting https://www.asus.com
Posted by: KennethB
Frequency of use:Daily
Verified Purchase:Yes
Good solid motherboard for the price. Perfect for mid range gaming.
Written by a customer while visiting https://www.asus.com
Posted by: K. P.
Frequency of use:Daily
Verified Purchase:Yes
Upgrading to the TUF GAMING B550-PLUS WIFI II from my previous B450 has been a fantastic experience so far. The performance improvement is noticeable, and I’ve encountered no issues whatsoever.
The build quality is excellent, and it offers all the features I need, including Wi-Fi for convenience. Installation was straightforward, and everything has run smoothly since setting it up.
Overall, this motherboard has been a reliable and worthwhile upgrade. Highly recommended for anyone looking to step up from a B450 without breaking the bank!
Written by a customer while visiting https://www.asus.com
Posted by: LilNub
Frequency of use:Daily
Verified Purchase:Yes
I wish it could support more usb devices and the ram slots are a bit finicky but other than that it’s great and I really don’t have any trouble with it
Written by a customer while visiting https://www.asus.com
Posted by: MrPartyPanda
Frequency of use:Daily
Verified Purchase:Yes
I got this second hand and honestly have had issues with it here and there. Still better than the MSI board I previously had.
Response from https://www.asus.comBy CLM, January 13, 2025
Dear MrPartyPanda,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: bchipman
Frequency of use:Daily
Verified Purchase:Yes
I needed this newer motherboard to support a Windows 11 capable CPU. Installed easily and worked as expected.
Written by a customer while visiting https://www.asus.com