Customer reviews from https://www.asus.com
ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Average customer rating
4.3
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
50
4 Stars
20
3 Stars
7
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Runs well decent upgrade from what u was using
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
Did not come with oi shield as well as missing socket guide for blade usb plus on motherboard
Response from https://www.asus.comBy CLM, October 18, 2024
Dear Valued Customer,
We certainly understand your disappointment and the inconvenience this may have caused if you received the motherboard with missing accessories.
Normally, missing accessories are resolved by the seller if the motherboard was delivered to you with missing accessories.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused if you received the motherboard with missing accessories.
Normally, missing accessories are resolved by the seller if the motherboard was delivered to you with missing accessories.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Sykopro
Frequency of use:Daily
Verified Purchase:Yes
This motherboard was easy to setup. It works great in my wife's new rig. WiFi 6 built in is awesome to have. An excellent choice for a budget friendly motherboard. An ample amount of USB ports is very nice as well. CPU have onboard graphics? This mobo has an HDMI port for use. I would recommend this motherboard if you're not looking to break the bank and get a quality product.
Written by a customer while visiting https://www.asus.com
Posted by: samohT
Frequency of use:Daily
Verified Purchase:Yes
Really solid motherboard. The only problem, ( for lack of better words) is that the rgb isn’t very noticeable. I would have loved for the board to have more rgb. Other than rgb, this board is extremely nice and has no problems other than my personal preference.
Written by a customer while visiting https://www.asus.com
Customer Rating
1
This board with an AMD Ryzen 5 5600 not posting
on April 21, 2024
Posted by: steamgeeza
Verified Purchase:Yes
I have built about 6 computers over the last few years, usually using AMD cpu's and asus MOBO's. Never a problem. My CPU in this build is an AMD Ryzen 5 5600G with onboard graphics as suggested by many reviewers. This combo required a BIOS upgrade which went flawlessly, (one reason I like ASUS gaming boards) but didn't post. Power gets to the mobo and the self-analysis shows a "boot" issue led. All components test ok...power supply, cpu, memory sticks. NO signal to monitor via onboard HDMI. Bad EEPROM?
Response from https://www.asus.comBy CLM, October 11, 2024
Dear Steamgeeza,
We do understand the inconvenience this may have caused if the motherboard is not booting up successfully.
No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, please verify all hardware meets the requirements of the motherboard, is working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation. Also, check if the monitor and video cable are working properly and the correct input source was selected from the monitor's menu, or settings.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if the motherboard is not booting up successfully.
No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, please verify all hardware meets the requirements of the motherboard, is working properly, and installed correctly on the motherboard. We recommend testing the motherboard outside the case to determine if all hardware is correctly installed. Also, we recommend clearing the CMOS every component change or installation. Also, check if the monitor and video cable are working properly and the correct input source was selected from the monitor's menu, or settings.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Ray G
Frequency of use:Daily
Verified Purchase:Yes
Mild issue with the wireless adapter, but it's not an issue with wired connections.
Written by a customer while visiting https://www.asus.com
Posted by: DarkNight
Verified Purchase:Yes
The Tuf Gaming b550 plus works clear out of the box. As a Computer Professional I have worked with many wifi device.. I am very happy with the workikng of the device.
Written by a customer while visiting https://www.asus.com
Posted by: Bonsey
Frequency of use:Daily
Verified Purchase:Yes
Had MSI Tomahawk B550 prior to this one. The ease of getting into bios is awsome, but finding what you need is a little confusing. The 550 chipset heat sink is rather lacking. Its a goodboard for low-midrange. Does its job, but not impressive.
Response from https://www.asus.comBy Chantae, CLM, September 29, 2024
Dear Bonsey,
Thank you for sharing your feedback on the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409009534-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your feedback on the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409009534-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com